Classes & certificates

In as little as six months, greatly improve your professional proficiency in Spanish and gain the cultural knowledge you need to conduct business in Spain and Latin America. Learn to communicate professionally via email, telephone, video conferencing and in-person.

Being understood as intended is inherently complex because of the fundamental nature of human perception and the influence of almost any difference between sender and receiver, including gender. We explore practical communication strategies for women to help them navigate today’s dynamic workplace.

You may know the moment:  Your team is discussing what to do about a difficult issue.  A solution has just been voiced with a tone of certainty and triumph but you somehow know it’s unworkable; a “bad idea.”  But you can’t say exactly what’s so bad about it. Your brain is tied in knots.  Although you’re able to stifle the impulse to say “that’s no good,” you’re not able to unpack the poor logic or impracticality of the solution.   This class will give you both the analysis and the communication tools to know what to do next. You’ll gain the applied skills of critical analysis, solution generation, risk assessment, behavior interpretation, communication, social influence, and decision making when issues are complex and there is disagreement about how to proceed. Both solutions and relationships are often at stake. Therefore in addition to learning methods for problem analysis and decision making, you will also gain an understanding of how to navigate difficult discussions when emotions and power differentials are impacting the dynamics.

The dedicated exploration of Cultural Humility to Cultural Reverence (CH2CR) increases the cultural lens of all mental health and human service providers. The goal is to enhance your ability to serve increasingly diverse client populations and work with increasingly diverse teams.

Learn Microsoft Excel essentials for formatting and organizing data. Gain a level of confidence and save time by creating spreadsheets to efficiently collect, organize, and track data and lists. You also gain the skills to format spreadsheets and create basic workbooks, enter and format data and insert formulas to perform calculations.

This five-part, 10-day series teaches team leaders, committee chairs, supervisors, and other group leaders the facilitation skills and tools to support groups in working productively and collaboratively while honoring all the voices of the group.

Some meetings can be difficult, where discussions become emotionally charged and/or colleagues have starkly opposing views. Learn how successful facilitators adapt their style to meet the needs of the group, and explore techniques to make decisions despite the challenges.

Refine and deepen your ability to converse in the past and future tenses as you discuss families, work, travel and customs in France and the Francophone world. Prerequisite: French 2.

Polish your skills as you discuss the culture and history of France and the Francophone world. Refine your knowledge of tense, lexicon and register while improving your reading and listening abilities.

Continue to learn words, phrases, and the history and traditions of German-speaking people as you immerse yourself in a fun and relaxed environment. Prerequisites: German 1 or instructor's consent. Textbook required. Complete information about textbook provided the first day of class.

Continue to learn German conversation and grammar, the history and traditions of German-speaking people, and tips for travelers as you immerse yourself in a fun and relaxed environment. Prerequisites: German 2 or instructor's consent.

Research indicates that societal and personal stressors associated with the COVID-19 pandemic have had a detrimental impact on our mental health. Health and human services providers need current information, strategies and resources to better meet the needs of their clients/patients. In this class you will acquire knowledge and skills to address the varieties of grief that have been manifesting themselves during the pandemic.

Learn to play the music of Django Reinhardt. Try your hand at techniques such as 'le pompe' rhythm. Explore melody, essential chords, arpeggios. Learn the unique characteristics of this genre of music. The last meeting will be a 'Djam' backed by a professional rhythm section.

Through this ethnocultural empathy course, you will engage in guided critical self-reflection, interpersonal skills coaching and dialogue with peers to raise awareness of barriers to empathy and learn ways to mitigate them. This course will benefit mental health and human service providers who work directly with culturally diverse clients who aim to promote effectiveness and equity in client relationships across cultural differences. 

Continue exploring the richness of Italian culture while enhancing your ability to have everyday conversations about travel, holidays and daily routines in the present tense. We also introduce the past tense. Increase your vocabulary and communication skills with an integrated teaching approach.

Practice and refine your conversational Italian on a variety of everyday and cultural topics while also improving your language skills through listening practice, reading short passages, and writing activities. This class will focus on using past tense and complex grammatical structures.

Traveling to Japan? Want to deepen communication with Japanese speakers? In this course, you will learn to greet people, order in a restaurant, use public transportation, and ask for directions, while increasing your knowledge of Japanese life and culture. You will learn 2 of the 3 writing systems (Hiragana and Katakana) as well as fundamental grammar tailored for busy language learners of Japanese. Textbook required.

Deepen your ability to communicate in Japanese with this language class. Learn to talk about travel plans and to express your ideas and experiences. While a strong emphasis will be placed on oral communication, you will also learn the logic behind what you are practicing. Textbook required. Prerequisite: Japanese 1 or equivalent. Must be able to read Hiragana and Katakana.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Leaders at any level need to be able to persuade and inspire. There are many tools leaders can use to increase their impact, whether speaking formally or just discussing ideas in a meeting. We’ll explore one of them, how to use stories effectively, including how to avoid overuse and exaggeration.