Classes & certificates

Join other book lovers for exciting discussions of world literature. Extensive handouts will be provided.

Learn of the recent neuroscience discoveries that reveal how our brain triggers stress and poor interpersonal reactions. Exploration and practice of multiple methods for managing your brain will greatly improve your ability to lead others in today’s organizations.

We already know that grief is a complicated, multi-faceted process that affects all of us. Certain types of grief and loss can exacerbate these challenges. Explore disenfranchised grief, ambiguous loss, complicated grief and anticipatory grief, plus effective strategies to manage them.

Experience comprehensive, in-depth training in mediation skills. The 40-hour schedule meets or exceeds the national mediation training standard and the 25-hour training required by Wisconsin Chapter 767. Lectures, demonstrations, exercises and coaching teach the principles of mediation. This program has been approved by the Wisconsin State Bar for 40 CLE (Continuing Legal Education) hours, including 2 EPR (Ethics and Professional Responsibility) hours. 

Gain a basic overview of the knowledge and skills you need to teach in the online environment. Key topics include online course models, characteristics of online learners, understanding your role as an online instructor, how to plan content and learning activities and strategies to manage courses.

Being understood as intended is inherently complex because of the fundamental nature of human perception and the influence of almost any difference between sender and receiver, including gender. We explore practical communication strategies for women to help them navigate today’s dynamic workplace.

This certificate is three days, offered in a highly participatory live-online format. Transform your commitment to racial equity into anti-racist leadership in this new two-part class. You will learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Additionally, you will gain an understanding of how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.

This 20-hour course is designed for learners who have intermediate knowledge and skills needed for the practice of Motivational Interviewing (MI) and want to strengthen their existing skillset. Participate in four, 3-hour, live online, instructor-led sessions that will include lecture, discussion and small group practice sessions. Enhance your learning with 6-hours of required independent coursework. Improve your MI practice through peer (one session) and instructor (two sessions) feedback from standardized client interviews. Course registration includes the textbook Building Motivational Interviewing Skills: A Practitioner Workbook by David B. Rosengren and access to an online learning management system.

Self-awareness is the cornerstone of outstanding management. Using a series of self-assessments, learn how your styles and needs compare with those of other managers and with agency goals. Discover strategies to enhance your strengths and address limitations.

The dedicated exploration of Cultural Humility to Cultural Reverence (CH2CR) increases the cultural lens of all mental health and human service providers. The goal is to enhance your ability to serve increasingly diverse client populations and work with increasingly diverse teams.

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector, and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Expand your online teaching knowledge and skills. Learn proven strategies for designing effective and engaging online courses.

Continue to learn words, phrases, and the history and traditions of German-speaking people as you immerse yourself in a fun and relaxed environment. Prerequisites: German 1 or instructor's consent. Textbook required. Complete information about textbook provided the first day of class.

This five-part, 10-day series teaches team leaders, committee chairs, supervisors, and other group leaders the facilitation skills and tools to support groups in working productively and collaboratively while honoring all the voices of the group.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.

Join us for a workshop to cultivate emotional well-being in caretakers. This course is designed to be a sanctuary for anyone who has been on the front lines providing mental health care during the pandemic. We will explore the impact of COVID-19 on ourselves as helpers, examine current research, experiment with strategies to nurture the healer within and build our resilience while also connecting with each other. Please be prepared to engage in a variety of relaxation practices throughout this workshop. No prior yoga or meditation experience is required.

Emotional Intelligence is recognized as an important contributor to work performance and personal well-being. However today, work is increasingly team-based, so group leaders need advanced skills to build an emotionally intelligent team. This class will focus on the proactive approaches and tools for creating an EI culture that enables respectful, effective and creative collaboration even when the going gets tough. Emotionally intelligent teams are better equipped to solve problems, adapt to change, work together more effectively, and achieve greater productivity. For this class it will be assumed that participants are familiar with EI and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class – the cost is included in the class fee.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveals about best practices and tools, plus gain insights on today's diverse and fast-moving environments.