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Classes & certificates

Find your way forward. Whether you’re upskilling to advance your career, improve client/patient outcomes, pursuing a new passion or something in between, our flexible online, in-person and hybrid classes are designed to work with your schedule, here on the UW–Madison campus or wherever you are in the world. Use the search filters to find the class, badge or certificate that works best for you.

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Classes (7)

  • Subject area

Trauma Informed Leadership: A Guide for All Managers

Studies are revealing that a large percentage of adults nationwide suffer from abusive childhoods, PTSD, grief from loss and/or other traumatizing events. The ability of individuals to recover from trauma varies widely, and the impacts often carry over into the workplace; affecting performance and reactions to stress. Right now, employees are also dealing with a “quademic” — the combined effects of the pandemic, widening social inequality and injustice, the polarization of political discourse and the rise of global warming. As a result, the prevalence of workers experiencing genuine trauma is surging. This class will focus on what individual managers can do to recognize and respond to members of their team who are struggling. We will navigate through how to be compassionate without running afoul of employment laws or abandoning work standards and job descriptions. Participants will learn how to deal with worker trauma in ways that go beyond simple expressions of empathy while protecting confidentiality. Specific how-to approaches and what to avoid will be explored. Leaders themselves may need to recognize their own trauma and find ways to strengthen their resilience and find resources for support. The two class instructors are an expert in organizational well-being and an employment law attorney. They will be your guides to navigate effectively in this important new area.
Upcoming Dates
  • June 7–8, 2023
    $459; gov't/ nonprofit $359
    Live online
  • Dec. 13–14, 2023
    $479; gov't/ nonprofit $379
    Live online

Intercultural Communication: Foundation for Cultural Competency

Customizable
Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.
Upcoming Dates
  • Aug. 16–17, 2023
    $429; gov't/nonprofit $329
    Live online

Servant Leadership Certificate

Examine the core aspects of servant leadership. Topics for the five-day program are: Servant Leadership Foundations, Personal and Organizational Challenges of Servant Leadership, Serving Customers/Clients/Citizens, Servant Leadership at the Team and Organizational Level and Connecting Servant Leadership to Community and the World.
Upcoming Dates
  • Oct. 18, 2023–Nov. 9, 2023
    $2,150; govt./nonprofit $1,650
    Live online

Strengths Discovery: Leveraging Your Diverse Team

This highly interactive class will be held on two mornings separated by a week with some prework. Great workplace teams don't just happen. Leaders build them. A helpful tool for team leaders is Gallup's CliftonStrengths™. This well-researched and established assessment instrument enables individuals and groups to identify and explore 34 themes that describe the diverse talents we all have. Discover the strongest talents within yourself and your team members. Gain important insights and leverage potential that could go untapped. Use knowledge of team member strengths to assign tasks or projects, facilitate collaboration, improve decision-making, and more. Build your strategic awareness so you can leverage your team's talents and lead with authenticity and confidence.
Upcoming Dates
  • Dec. 6–13, 2023
    $479; gov't/nonprofit $379
    Live online

E.I. for Groups: A Leader's Toolkit for Building Emotionally Intelligent Teams

This class will focus on the proactive approaches and tools for creating an EI culture that enables respectful, effective and creative collaboration even when the going gets tough. For this class, it will be assumed that participants are familiar with EI and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class. The cost is included in the class fee.
Upcoming Dates
  • Not scheduled at this time. See page for program description.

Leading for Racial Equity Certificate: Transformation and Policy Tools

This certificate is three days, offered in a highly participatory live-online format. Transform your commitment to racial equity into anti-racist leadership. You will learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Additionally, you will gain an understanding of how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.
Upcoming Dates
  • Not scheduled at this time. See page for program description.