Classes & certificates

Conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions. Discover how to increase your comfort in dealing with conflict and to build more trust and communication in relationships.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

This certificate is three days, offered in a highly participatory live-online format. Transform your commitment to racial equity into anti-racist leadership in this new two-part class. You will learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Additionally, you will gain an understanding of how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.

The larger principles of Universal Course Design will be summarized, then the major focus of the class will be techniques and tools that can be immediately applied to online format classes for creating flexible, equitable and respectful learning experiences. Gain insights and ideas from colleagues and our instructor who has over a decade of relevant experience.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.

Examine the core aspects of servant leadership. Topics for the five-day program are: Servant Leadership Foundations, Personal and Organizational Challenges of Servant Leadership, Serving Customers/Clients/Citizens, Servant Leadership at the Team and Organizational Level and Connecting Servant Leadership to Community and the World.

Inclusivity is the practice of radical hospitality, where people of diverse social and cultural groups experience uncompromising respect and dignity. Inclusive leaders value and encourage multiple perspectives. Gain insights into unconscious bias and inclusivity on individual/organizational levels.

Emotional Intelligence is recognized as an important contributor to work performance and personal well-being. However, today, work is increasingly team-based, so group leaders need advanced skills to build an emotionally intelligent team. This class will focus on the proactive approaches and tools for creating an E.I. culture that enables respectful, effective and creative collaboration even when the going gets tough. Emotionally intelligent teams are better equipped to solve problems, adapt to change, work together more effectively and achieve greater productivity. For this class, it will be assumed that participants are familiar with E.I. and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class — the cost is included in the class fee.

This five-part, 10-day series teaches team leaders, committee chairs, supervisors, and other group leaders the facilitation skills and tools to support groups in working productively and collaboratively while honoring all the voices of the group.