Professional Writing: Effective Workplace Communication

This class is offered as a live online session using the Zoom platform. 

Impressions of professionalism include how well and how “correctly” we write.  However, it’s often hard to remember what is proper English style, much less recognize how professional style is changing.  This workshop will help you polish your writing skills when communicating with internal and external customers  in today's work environment.  Learn techniques that will enhance your credibility and connection.  Review specifics of grammar, document structure, tone, and some often-made mistakes in punctuation to increase your influence.  Know when to become informal and when not.  You'll learn the most common credibility-damaging errors and tips for avoiding them. You'll practice applying covered techniques to increase your influence in your own work situations.

Desired learning outcomes

By the end of this class you will be able to:

• Apply techniques to your writing that are hallmarks of professionalism.
• Organize your writing in order to communicate clearly and concisely.
• Increase your credibility and persuasion.
• Avoid common grammatical mistakes and misused words.
• Learn special considerations for email and texting in the workplace.
• Discover how "standard" English style has been changing, and when switching to an informal style may be effective.