Professional Writing: Effective Workplace Communication

Upcoming dates (1)

For registration assistance: 608-262-2451
Register by mail: printable registration form


This class is offered as a live online session using the Zoom platform. 

Impressions of professionalism include how well and how “correctly” we write.  However, it’s often hard to remember what is proper English style, much less recognize how professional style is changing.  This workshop will help you polish your writing skills when communicating with internal and external customers  in today's work environment.  Learn techniques that will enhance your credibility and connection.  Review specifics of grammar, document structure, tone, and some often-made mistakes in punctuation to increase your influence.  Know when to become informal and when not.  You'll learn the most common credibility-damaging errors and tips for avoiding them. You'll practice applying covered techniques to increase your influence in your own work situations.


Desired learning outcomes

By the end of this class you will be able to:

  • Apply techniques to your writing that are hallmarks of professionalism.
  • Organize your writing in order to communicate clearly and concisely.
  • Increase your credibility and persuasion.
  • Avoid common grammatical mistakes and misused words.
  • Learn special considerations for email and texting in the workplace.
  • Discover how "standard" English style has been changing, and when switching to an informal style may be effective.

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Overview: Extra Information

SHRM Recertification Provider 2022 seal

Division of Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 6
University of Wisconsin Continuing Education Units .6

Explanation of Continuing Education Hours

Upcoming dates (1)

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Program Questions?

Contact Laura Kahl at laura.kahl@wisc.edu or 608-262-3982

Registration Questions?

Email registrations@pyle.wisc.edu or call 608-262-2451.

Continuing Studies FAQs

Meet your instructor

Sarah White

Sarah White (MFA, University of King’s College),  has decades of experience helping others be more effective writers. She coaches both professionals who are writing for their work and individuals who are creating nonfiction or novels for submission to publishers.  She also helps families and individuals write personal memoirs, and has been the President of the Association of Personal Historians. Sarah provides freelance services and has taught virtually even before the pandemic for both business clients and educational organizations. 

What Attendees Are Saying

Lots of great information, disseminated in simple, easy-to-understand concepts. The practical examples were great, and I loved noticing that actual content was incorporated as sentence examples throughout. This was just neat to see, and really drove home the practicality of the use of each concept (particularly in the grammar section)!
I learned a lot of great tips and tricks on grammar usage that I will be implementing, and found several "don'ts" that I was using that I will be working to correct! I also appreciated the perspective of writing for personalities and structuring emails in an order that facilitates the personalities of all potential audience types to receive and understand the information. Based on feedback I've received in my unit on my own writing, this will be of particular use to me. Thank you!
The small group assignments were excellent... assisting us to apply the teaching in a practical way. I liked how they took time for sharing and questions.
Interesting, fun content. I really loved the format... I thought it would be challenging to do virtual learning for 6 hours but it was easy.