Classes & certificates

We have made this practical high-beginner's course (A1.2) better with a new curriculum. Explore the cultural richness of the Spanish-speaking world while taking your skills to the next level. Improve your ability to converse about a wider range of common topics in the present tense, take your first steps in conversing with past tenses, and grow your comprehension, reading and writing skills, all in the context of real-life situations.

This newly-revised mini-course sets you up for success in Spanish 1 with a slow introduction to the fundamentals of Spanish with proven strategies for learning a new language.

This class will focus on the proactive approaches and tools for creating an EI culture that enables respectful, effective and creative collaboration even when the going gets tough. For this class, it will be assumed that participants are familiar with EI and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class. The cost is included in the class fee.

This beginning-level language class (A1.1) explores the cultural richness of the Spanish-speaking world while helping you master the basics of Spanish with a proven communicative approach that emphasizes speaking competency while also building skills in listening, reading and writing. This practical course will quickly have you talking about life, family, work and travel.

Join us for this free webinar, which previews our online Trauma-Informed Leadership course coming up June 7–8, 2023. If this webinar piques your interest, we hope you'll register for the full two-day course. What you'll learn More than half of U.S. adults experienced trauma as children. Coupled with today's stressors, employees are dealing with surging mental health hazards that impact the workplace. The lingering pandemic, economic uncertainties, social inequity and other factors also contribute to this crisis. An estimated 30 percent of the U.S. population currently demonstrates post-traumatic stress symptoms. What's a leader or team manager to do? This webinar offers a brief overview of trauma-informed leadership to help you: Recognize and identify trauma in the workplace Identify actions you can take today to create a safer workplace Understand reactions to avoid when dealing with trauma The webinar will be led by organizational development and HR consultant Allessandria Polizzi, SPHR, PhD (one of the instructors for the course), and program staff. Who can attend The webinar is free and open to leaders, managers and other professionals interested in learning more about this topic and registering for the Trauma-Informed Leadership course.

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.

Mental health providers have at their disposal an array of evidence-based practices (EBPs) for a variety of disorders (e.g., depression, PTSD, OCD, etc.), including effective Cognitive Behavior Therapy (CBT) protocols. However, there is a significant proportion of clients who have difficulties engaging in those EBPs. A motivational interviewing approach (MI) may help resolve ambivalence related to EBP engagement. 5 Continuing Education Hours

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

Learn of the recent neuroscience discoveries that reveal how our brain triggers stress and poor interpersonal reactions. Exploration and practice of multiple methods for managing your brain will greatly improve your ability to lead others in today's organizations.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.

Handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and giving performance feedback.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

We already know that grief is a complicated, multi-faceted process that affects all of us. Certain types of grief and loss can exacerbate these challenges. Explore disenfranchised grief, ambiguous loss, complicated grief and anticipatory grief, plus effective strategies to manage them.

This class will help build foundational knowledge of Scrum and equip you with skills to effectively manage, lead or be a member of a Scrum team. You will learn what kinds of projects call for an Agile Scrum approach.

Join us for this free webinar, which previews our online Trauma-Informed Leadership course coming up June 7–8, 2023. If this webinar piques your interest, we hope you'll register for the full two-day course. What you'll learn Trauma is a very personal and sensitive experience. Leaders and managers may be hesitant to address the possibility that trauma may be a factor in work performance issues. This webinar gives a brief overview of the legal aspects of trauma-informed leadership. We will: Learn how to follow employment laws when responding to trauma in the workplace Understand how to be compassionate while adhering to employment laws Recognize the purpose of relevant employment laws covering privacy and mental health accommodations The webinar will be led by labor and employment attorney Brian Goodman, JD (one of the instructors for the course), and program staff. Who can attend The webinar is free and open to leaders, managers and other professionals interested in learning more about this topic and registering for the Trauma-Informed Leadership course.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveal about best practices and tools, plus gain insights into today's diverse and fast-moving environments.

We have made this practical low-intermediate course (A2.1) even better with a new curriculum designed for adult language learners. Explore the cultural richness of the Spanish-speaking world through the voices and experiences of speakers from over 10 different countries.

We cover essential grammar and vocabulary that are especially useful for students preparing for the French graduate-level reading knowledge exam.

You will develop the skills you need to read and accurately translate German texts to English. Using relevant scholarly texts and excerpts from modern literature, you learn the fundamentals of the German language and German-to-English translation.

This course on Italian reading and translation covers the essential grammar and vocabulary to prepare you for your Italian graduate-level translation exam or other research. When you have completed this course, you will have a solid foundation in the Italian language.