Classes & certificates

This beginning-level language class (A1.1) explores the cultural richness of the Spanish-speaking world while helping you master the basics of Spanish with a proven curriculum designed by DCS for adult language learners. We'll quickly have you talking about life, family, work and travel.

Self-awareness is the cornerstone of outstanding management. Using a series of self-assessments, learn how your styles and needs compare with those of other managers and with agency goals. Discover strategies to enhance your strengths and address limitations.

This 20-hour course is designed for learners who have intermediate knowledge and skills needed for the practice of Motivational Interviewing (MI) and want to strengthen their existing skillset. Participate in four, 3-hour, live online, instructor-led sessions that will include lecture, discussion and small group practice sessions. Enhance your learning with 8-hours of required independent coursework. Improve your MI practice through peer (one session) and instructor (two sessions) feedback from standardized client interviews. Course registration includes the textbook Building Motivational Interviewing Skills: A Practitioner Workbook by David B. Rosengren and access to an online learning management system.

Explore the cultural richness of the Spanish-speaking world while taking your skills to the next level with this practical high beginner’s course (A1.2), which uses a curriculum designed by DCS aimed at adult language learners. Improve your ability to converse about a wider range of common topics in the present tense and take your first steps in conversing with past tenses.

Recognizing the importance of religious and spiritual beliefs for our clients is an important component of a mental health assessment. Increase your sensitivity to the spiritual aspects of your clients' lives and learn how to work with these often sensitive and personal issues.

One-of-a-kind, practical educational online program. You'll get to know the instructor — an expert who understands the complexity of personal loss. Acquire knowledge and skills to enhance or create a professional specialty that focuses on counseling people who have suffered a major loss.

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

The management of ethics, boundaries, and confidentiality in a world of constantly emerging technology and social media is especially challenging for human service professionals. Address the challenges encountered and discuss strategies utilizing the recently updated NASW Standards.

One of the most important tasks facing an organization is building a cohesive team. Learn proven techniques for effective team development and management that can help you strengthen participative management in your organization and promote long-term enthusiasm for team projects.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.

Examine the core aspects of servant leadership. Topics for the five-day program are: Servant Leadership Foundations, Personal and Organizational Challenges of Servant Leadership, Serving Customers/Clients/Citizens, Servant Leadership at the Team and Organizational Level and Connecting Servant Leadership to Community and the World.

Explore the cultural richness of the Spanish-speaking world This intensive course is perfect for those who want to thoroughly review the basics of Spanish before continuing their studies. The intensive format covers two units a week.

This Skills Sharpener Series is a five-week workshop-like experience designed to give learners practice and feedback about their coaching skills from a highly experienced and certified PCC-level Mentor Coach. With the Mentor Coach, participants will work in groups of no more than ten to practice the skills and competencies required of a PCC-level, ICF-certified, professionally credentialed coach. Participants will take turns coaching one another and providing feedback per the ICF's Core Competencies and PCC Markers, in a group setting. This series will count toward the completion of the ICF's Group Mentoring requirements for both ACC and PCC levels. Participants who attend will be awarded 8 Continuing Coach Education (CCE) units from the ICF.

New discoveries in genetics have suddenly presented us with a startling question: how much should we know about creating human beings, and how far should we go in changing them? The future of genetic manipulation is here. We'll discuss the ethical issues and their potentially profound consequences.

In this advanced Spanish conversation class, participants will read and discuss five short stories that represent diverse cultural themes representative of Latin America and Spain, such as superstition, class, first people groups, politics and human relationships.

This class will help build foundational knowledge of Scrum and equip you with skills to effectively manage, lead or be a member of a Scrum team. You will learn what kind of projects call for an Agile Scrum approach.

Learn of the recent neuroscience discoveries that reveal how our brain triggers stress and poor interpersonal reactions. Exploration and practice of multiple methods for managing your brain will greatly improve your ability to lead others in today's organizations.

The management of professional ethics and boundaries can be challenging in clinical work especially as we have become more dependent on the use of technology. This course will address the unique issues encountered during the provision of clinical services and will discuss best practice approaches to these challenges.

Inclusivity is the practice of radical hospitality, where people of diverse social and cultural groups experience uncompromising respect and dignity. Inclusive leaders value and encourage multiple perspectives. Gain insights into unconscious bias and inclusivity on individual/organizational levels.

Emotional Intelligence is recognized as an important contributor to work performance and personal well-being. However, today, work is increasingly team-based, so group leaders need advanced skills to build an emotionally intelligent team. This class will focus on the proactive approaches and tools for creating an E.I. culture that enables respectful, effective and creative collaboration even when the going gets tough. Emotionally intelligent teams are better equipped to solve problems, adapt to change, work together more effectively and achieve greater productivity. For this class, it will be assumed that participants are familiar with E.I. and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class — the cost is included in the class fee.