Communication Skills for Challenging Conversations
Subject Area: Leadership, Management & Workplace Skills → Leadership & Management
Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.
Upcoming Dates
- Dec. 7–15, 2023$589; gov't/nonprofit $489Live online