Classes & certificates

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.

Explore the cultural richness of the Spanish-speaking world with this beginning-level language class. Master the basics of Spanish with a proven communicative approach that combines our popular in-person class with robust online resources to keep you learning between classes.

Join other book lovers for exciting discussions of world literature. Extensive handouts provided.

Refine and deepen your ability to discuss past events. Learn the future and conditional tenses, and become familiar with the subjunctive mood. Polish your verbal communication skills as you discuss education, the workplace and cultures of the Hispanic world.

This 20-hour course is designed for learners who have intermediate knowledge and skills needed for the practice of Motivational Interviewing (MI) and want to strengthen their existing skillset. Participate in four, 3-hour, live online, instructor-led sessions that will include lecture, discussion and small group practice sessions. Enhance your learning with 6-hours of required independent coursework. Improve your MI practice through peer (one session) and instructor (two sessions) feedback from standardized client interviews. Course registration includes the textbook Building Motivational Interviewing Skills: A Practitioner Workbook by David B. Rosengren and access to an online learning management system. 

One of the most important tasks facing an organization is building a cohesive team. Learn proven techniques for effective team development and management that can help you strengthen participative management in your organization and promote long-term enthusiasm for team projects.

Comprehensive, in-depth training in divorce and family mediation to successfully mediate divorce, child custody, and other family issues. The 40-hour schedule meets or exceeds the national mediation training standard and the 25-hour training required by Wisconsin Chapter 767.

Expand your online teaching knowledge and skills. Learn proven strategies for designing effective and engaging online courses. 

Learn how to create a campus culture of acceptance of online learning and become more strategic with distance learning initiatives, including developing effective policies and procedures. You'll also explore strategies for improving the quality of online programs and student support services.

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

This specially designed class will focus on the how-to's of adopting a coaching style for giving work performance feedback. This is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away.

Research indicates that societal and personal stressors associated with the COVID-19 pandemic have had a detrimental impact on our mental health. Health and human services providers need current information, strategies and resources to better meet the needs of their clients/patients. In this class you will acquire knowledge and skills to address the varieties of grief that have been manifesting themselves during the pandemic.

Transform your commitment to racial equity into anti-racist leadership in this new two-part class. In part 2, learn how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity.

One-of-a-kind, practical educational online program. You'll get to know the instructors — renowned experts who understand the complexity of personal loss. Acquire knowledge and skills to enhance or create a professional specialty that focuses on counseling people who have suffered a major loss.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector, and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Examine the core aspects of servant leadership. Topics for the five day program are: Servant Leadership Foundations, Personal and Organizational Challenges of Servant Leadership, Serving Customers/Clients/Citizens, Servant Leadership at the Team and Organizational Level, and Connecting Servant Leadership to Community and the World.

Self-awareness is the cornerstone of outstanding management. Using a series of self-assessments, learn how your styles and needs compare with those of other managers and with agency goals. Discover strategies to enhance your strengths and address limitations.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.

This class will help build foundational knowledge of Scrum and equip you with skills to effectively manage, lead or be a member of a Scrum team. You will learn what kind of projects call for an Agile Scrum approach.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveals about best practices and tools, plus gain insights on today's diverse and fast-moving environments.