Classes & certificates

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

Transform your commitment to racial equity into anti-racist leadership in this new two-part class. In part 1, learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.

One of the most important tasks facing an organization is building a cohesive team. Learn proven techniques for effective team development and management that can help you strengthen participative management in your organization and promote long-term enthusiasm for team projects.

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

This specially designed class will focus on the how-to's of adopting a coaching style for giving work performance feedback. This is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away.

Transform your commitment to racial equity into anti-racist leadership in this new two-part class. In part 2, learn how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector, and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Examine the core aspects of servant leadership. Classes include: Servant Leadership Foundations, Artful Leadership Through Self-Knowledge, Building Community and Developing Others, Stewardship of Organizational Resources and a Servant Leadership Project: Recognition and Reflection.

Gain a deeper understanding of the role of emotions in human nature and the causes of stress. Explore multiple skills and approaches for managing your feelings and reactions in today's workplace. Learn and practice stress management techniques and develop a personal stress management system.

Self-awareness is the cornerstone of outstanding management. Using a series of self-assessments, learn how your styles and needs compare with those of other managers and with agency goals. Discover strategies to enhance your strengths and address limitations.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.

This class will help build foundational knowledge of Scrum and equip you with skills to effectively manage, lead or be a member of a Scrum team. You will learn what kind of projects call for an Agile Scrum approach.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveals about best practices and tools, plus gain insights on today's diverse and fast-moving environments.

Learn of the recent neuroscience discoveries that reveal how our brain triggers stress and poor interpersonal reactions. Exploration and practice of multiple methods for managing your brain will greatly improve your ability to lead others in today’s organizations.

Advance your project management skills by diving deep into some of the critical components of managing a project. Going beyond the basics of project management creates a culture of learning, accountability, transparency, high performance and successful delivery.

Inclusivity is the practice of radical hospitality, where people of diverse social and cultural groups experience uncompromising respect and dignity. Inclusive leaders value and encourage multiple perspectives. Gain insights into unconscious bias and inclusivity on individual/organizational levels.

Learn Microsoft Excel essentials for formatting and organizing data. Gain a level of confidence and save time by creating spreadsheets to efficiently collect, organize, and track data and lists. You also gain the skills to format spreadsheets and create basic workbooks, enter and format data and insert formulas to perform calculations.

Gain an understanding of the mechanics of managing a meeting well. Learn to develop an agenda, manage meeting dynamics, deal with disruptive behavior, keep the meeting on track, track assignments, and record the decisions and actions of the group. The session includes templates and models.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.