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Classes & certificates

Find your way forward. Whether you’re upskilling to advance your career, improve client/patient outcomes, pursuing a new passion or something in between, our flexible online, in-person and hybrid classes are designed to work with your schedule, here on the UW–Madison campus or wherever you are in the world. Use the search filters to find the class, badge or certificate that works best for you.

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Classes (42)

  • Subject area

Embracing Conflict: A Systems Approach for Leaders and Teams

Instead of 'managing' conflict or 'dealing' with it, we can learn to embrace it. Gain confidence and skills to navigate conflict in your relationships, your teams, and with customers/clients. Learn how to recognize and bring to light conflict that is under the surface and within a system.
Upcoming Dates
  • Feb. 2–3, 2022
    $385; gov't/nonprofit $285
    Live online

Managing Time, Multiple Priorities and Interruptions

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.
Upcoming Dates
  • Feb. 9, 2022
    $395; govt./nonprofit $285
    Live online

Inclusive Teaching Online: Skills and Techniques for All Trainers

The larger principles of Universal Course Design will be summarized, then the major focus of the class will be techniques and tools that can be immediately applied to online format classes for creating flexible, equitable and respectful learning experiences. Gain insights and ideas from colleagues and our instructor who has over a decade of relevant experience.
Upcoming Dates
  • Feb. 10, 2022
    $285; gov't/nonprofit $195
    Live online

Bias in the Workplace

This class is offered in a highly participatory live-online format. Bias is commonly defined as prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair. During this session, we will explore the causes of bias, discuss the impacts of negative and positive bias on ourselves and others, consider our identities and how they might intersect with bias, and develop a strategy for noticing feelings associated with bias as well as a practice of naming bias and potential bias when we notice them.
Upcoming Dates
  • Feb. 16, 2022
    $395; Gov't./Non-Profit $285
    Live online

Strategic Thinking, Planning and Organizational Transformation

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.
Upcoming Dates
  • Feb. 17, 2022
    $395; gov't/nonprofit $285
    Live online

Managing Your Brain for Managers: The Neuroscience of Leading Self and Others

Learn of the recent neuroscience discoveries that reveal how our brain triggers stress and poor interpersonal reactions. Exploration and practice of multiple methods for managing your brain will greatly improve your ability to lead others in today’s organizations.
Upcoming Dates
  • March 3–17, 2022
    $575; gov't/nonprofit $465
    Live online

Leading for Racial Equity Certificate: Transformation and Policy Tools

This certificate is three days, offered in a highly participatory live-online format. Transform your commitment to racial equity into anti-racist leadership in this new two-part class. You will learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Additionally, you will gain an understanding of how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.
Upcoming Dates
  • March 9, 2022–May 11, 2022
    $1,020; gov't./non-profit $780
    Live online

Communication Strategies for Women in the Workplace

Being understood as intended is inherently complex because of the fundamental nature of human perception and the influence of almost any difference between sender and receiver, including gender. We explore practical communication strategies for women to help them navigate today’s dynamic workplace.
Upcoming Dates
  • March 9–10, 2022
    Standard $375 / Govt./Nonprofit $275* *This rate is available to nonprofit and public sector organizations, government agencies and nonprofit educational institutions. For questions about eligibility, please contact the program director.
    Live online

Leadership

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector, and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.
Upcoming Dates
  • April 6, 2022
    $395; gov't/nonprofit $285
    Live online

Facilitating By Heart Series

This five-part, 10-day series teaches team leaders, committee chairs, supervisors, and other group leaders the facilitation skills and tools to support groups in working productively and collaboratively while honoring all the voices of the group.
Upcoming Dates
  • April 12, 2022–Oct. 12, 2022
    $3,495; gov't/nonprofit $2,595 Includes lunch, extensive materials and resource book.
    In-person

Leading at a Distance: Managing Virtual Staff and Teams

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.
Upcoming Dates
  • April 14–15, 2022
    Standard $415; gov't./nonprofit $295
    Live online

EI for Groups: A Leader's Toolkit for Building Emotionally Intelligent Teams

Emotional Intelligence is recognized as an important contributor to work performance and personal well-being. However today, work is increasingly team-based, so group leaders need advanced skills to build an emotionally intelligent team. This class will focus on the proactive approaches and tools for creating an EI culture that enables respectful, effective and creative collaboration even when the going gets tough. Emotionally intelligent teams are better equipped to solve problems, adapt to change, work together more effectively, and achieve greater productivity. For this class it will be assumed that participants are familiar with EI and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class – the cost is included in the class fee.
Upcoming Dates
  • April 27–28, 2022
    $465; gov't/nonprofit $355
    Live online

Honoring Our Common Differences: Reflective Actions for Inclusivity

Inclusivity is the practice of radical hospitality, where people of diverse social and cultural groups experience uncompromising respect and dignity. Inclusive leaders value and encourage multiple perspectives. Gain insights into unconscious bias and inclusivity on individual/organizational levels.
Upcoming Dates
  • May 17, 2022
    $395; gov't/nonprofit $295
    Live online

Communication Skills for Challenging Conversations

Handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and giving performance feedback.
Upcoming Dates
  • May 26, 2022–June 2, 2022
    $575; gov't/nonprofit $465
    Live online