Classes & certificates

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

This course empowers managers to support team members impacted by trauma while maintaining personal and professional boundaries. Learn to balance compassion with productivity and navigate complex situations guided by employment law. Reduce stress, boost morale, and build a stronger team.

Achieving consensus is a critical, yet nuanced skill. This course equips you with the tools and techniques to navigate group decision-making and reach effective agreements.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

Connect and grow within your learning community as you challenge norms and dominant thinking together. Learn tools and practices that can transform your team and organization. Become an anti-racist leader and drive real equity in budgeting, programs, and policies.

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.

Neurodiversity reflects the natural variation in human minds and how people interact with the world differently as a result. In the workplace, building awareness for how neurodivergence appears within it is the first step towards realizing the innovation and creativity a supported team can generate.