Leadership & Management
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- All Dates
- January 13, 2021
- Leadership, Management & Workplace Skills
- Leadership & Management
- A Coach Approach to Work Performance Feedback
A Coach Approach to Work Performance Feedback
Summary
This specially designed class will focus on the how-to’s of adopting a coaching style for giving work performance feedback. The overview of how this style emerged and its benefits will be very brief — meaning this is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away. We’ll explore how to handle your own potentially strong emotions if the coaching becomes difficult, and what to do if the recipient reacts defensively. We’ll outline when and when not to use this approach and how to flex between a range of performance management strategies. The third session will focus on case studies, video example analysis, practice, and role plays. The fourth session will be a chance for further debriefs, discussion and personal case analysis.
Details
Learning objectives
- Discover some of your personal barriers and challenges to adopting a coaching style.
- Understand the range of staff development conversations from mentoring to just-in-time training and which approaches generally fit which situation, including when not to coach.
- Explore a useful coaching process model that can help guide your coaching to higher levels of effectiveness.
- Learn the critical importance of coaching questions and practice using them.
- Increase your general willingness and ability to engage in a coach approach to feedback.
- Learn how to shift team member work performance towards self-accountability.
This specially designed class will focus on the how-to’s of adopting a coaching style for giving work performance feedback. The overview of how this style emerged and its benefits will be very brief — meaning this is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away. We’ll explore how to handle your own potentially strong emotions if the coaching becomes difficult, and what to do if the recipient reacts defensively. We’ll outline when and when not to use this approach and how to flex between a range of performance management strategies. The third session will focus on case studies, video example analysis, practice, and role plays. The fourth session will be a chance for further debriefs, discussion and personal case analysis.
Details
Details
Learning objectives
- Discover some of your personal barriers and challenges to adopting a coaching style.
- Understand the range of staff development conversations from mentoring to just-in-time training and which approaches generally fit which situation, including when not to coach.
- Explore a useful coaching process model that can help guide your coaching to higher levels of effectiveness.
- Learn the critical importance of coaching questions and practice using them.
- Increase your general willingness and ability to engage in a coach approach to feedback.
- Learn how to shift team member work performance towards self-accountability.
Earn Credit Hours
By participating in this class you will earn:
Continuing Education Hours
10
Continuing Education Units, CEU
1
Upcoming Dates
All times shown are central time.
Register by phone: 608-262-2451
Register by mail: printable registration form
Schedule
4 sessions; Wed & Thu, Jan 13-28, 9:30 a.m.-noon (no class Jan 20 or 27)
Instructor(s)
Fee
$485; gov't/nonprofit $325
Location
Complete online
Resource(s)
Earn Credit Hours
By participating in this class you will earn:
Questions?
Registration:Questions about this program:
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Accessibility Accommodations:
Please email the contact person listed above at least 2-3 weeks prior to the start of class if you require an accessibility accommodation.
JACY IMILKOWSKI
JACY IMILKOWSKI (PMP, CPCC, ACC) is a communication expert with more than 20 years of experience speaking, coaching, and leading teams. She shares practical tools and knowledge that empower individuals and organizations to develop exceptional leaders and teams.
JOHN RUTKIEWICZ
JOHN RUTKIEWICZ (MS, UW-Milwaukee) is an organizational consultant. He brings more than 25 years of experience as a leader and manager in fields ranging from sales and marketing to customer service and finance. He is a certified coach and conflict mediator who specializes in leadership development, coaching, top-team alignment, conflict resolution, and interpersonal communication.
Stay In Touch
Keep up to date about Leadership & Management offerings at Continuing Studies. You'll receive upcoming announcements and information related to Leadership, Management & Workplace Skills.
Upcoming Dates
All times shown are central time.
Available Online
0770-21-PDAS
Register by phone: 608-262-2451
Register by mail: printable registration form
Schedule
4 sessions; Wed & Thu, Jan 13-28, 9:30 a.m.-noon (no class Jan 20 or 27)
Add to CalendarInstructor(s)
JACY IMILKOWSKI
JACY IMILKOWSKI (PMP, CPCC, ACC) is a communication expert with more than 20 years of experience speaking, coaching, and leading teams. She shares practical tools and knowledge that empower individuals and organizations to develop exceptional leaders and teams.
JOHN RUTKIEWICZ
JOHN RUTKIEWICZ (MS, UW-Milwaukee) is an organizational consultant. He brings more than 25 years of experience as a leader and manager in fields ranging from sales and marketing to customer service and finance. He is a certified coach and conflict mediator who specializes in leadership development, coaching, top-team alignment, conflict resolution, and interpersonal communication.
Fee
$485; gov't/nonprofit $325
Location
Complete online
Resource(s)
Earn Credit Hours
By participating in this class you will earn:
Continuing Education Hours
10
Continuing Education Units, CEU
1
Questions?
Registration:Questions about this program:
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Accessibility Accommodations:
Please email the contact person listed above at least 2-3 weeks prior to the start of class if you require an accessibility accommodation.
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Have Questions?
We have collected answers to common questions in our
FAQs.
You can also contact Customer Service at or
608-262-1156.
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