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Classes & certificates

Find your way forward. Whether you’re upskilling to advance your career, improve client/patient outcomes, pursuing a new passion or something in between, our flexible online, in-person and hybrid classes are designed to work with your schedule, here on the UW–Madison campus or wherever you are in the world. Use the search filters to find the class, badge or certificate that works best for you.

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Classes (29)

  • Subject area

Trauma Informed Leadership: A Guide for All Managers

Studies are revealing that a large percentage of adults nationwide suffer from abusive childhoods, PTSD, grief from loss and/or other traumatizing events. The ability of individuals to recover from trauma varies widely, and the impacts often carry over into the workplace; affecting performance and reactions to stress. Right now, employees are also dealing with a “quademic” — the combined effects of the pandemic, widening social inequality and injustice, the polarization of political discourse and the rise of global warming. As a result, the prevalence of workers experiencing genuine trauma is surging. This class will focus on what individual managers can do to recognize and respond to members of their team who are struggling. We will navigate through how to be compassionate without running afoul of employment laws or abandoning work standards and job descriptions. Participants will learn how to deal with worker trauma in ways that go beyond simple expressions of empathy while protecting confidentiality. Specific how-to approaches and what to avoid will be explored. Leaders themselves may need to recognize their own trauma and find ways to strengthen their resilience and find resources for support. The two class instructors are an expert in organizational well-being and an employment law attorney. They will be your guides to navigate effectively in this important new area.
Upcoming Dates
  • June 7–8, 2023
    $459; gov't/ nonprofit $359
    Live online
  • Dec. 13–14, 2023
    $479; gov't/ nonprofit $379
    Live online

Beyond the Basics of Project Management: Managing Risks, Resources, and Post Project Reviews

Advance your project management skills by diving deep into some of the critical components of managing a project. Going beyond the basics of project management creates a culture of learning, accountability, transparency, high performance and successful delivery.
Upcoming Dates
  • June 21–22, 2023
    $589; gov't/nonprofit $489
    Live online

Facilitating Effective Meetings

Gain an understanding of the mechanics of managing a meeting well. Learn to develop an agenda, manage meeting dynamics, deal with disruptive behavior, keep the meeting on track, track assignments and record the decisions and actions of the group. The session includes templates and models.
Upcoming Dates
  • June 28–29, 2023
    $399; gov't/nonprofit $299
    Live online
  • Oct. 10–11, 2023
    $429; gov't/ nonprofit $329
    Live online

Fundamentals of Project Management

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.
Upcoming Dates
  • July 12–19, 2023
    $589; gov't/nonprofit $489
    Live online
  • Sep. 14–21, 2023
    $589; gov't/nonprofit $489
    Live online
  • Dec. 7–14, 2023
    $589; gov't/nonprofit $489
    Live online

A Coach Approach to Work Performance Feedback

This specially designed class will focus on the how-tos of adopting a coaching style for giving work performance feedback. This is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away.
Upcoming Dates
  • July 27, 2023–Aug. 10, 2023
    $459; Gov't/Nonprofit $359
    Live online

Intercultural Communication: Foundation for Cultural Competency

Customizable
Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.
Upcoming Dates
  • Aug. 16–17, 2023
    $429; gov't/nonprofit $329
    Live online

Managing Time, Multiple Priorities and Interruptions

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.
Upcoming Dates
  • Sep. 20, 2023
    $329; gov't/nonprofit $229
    Live online

Management Assessment for Personal Planning and Development

This class will use the DiSC® assessment instrument to build self-awareness and explore the many facets that shape the way we see our world and function at work. By incorporating neuroscience and the DiSC® framework, we will learn to better understand our perspectives, identify and adapt to the perspectives of others, and to capture insightful synergies. We will discuss how to use tools and strategies to make this process easier so we can discover more options and solutions in our teams and projects.
Upcoming Dates
  • Oct. 4–5, 2023
    $459; $359 gov't/nonprofit; $359 TIC
    Live online

The Manager's Role in Work Satisfaction and Engagement

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveal about best practices and tools, plus gain insights into today's diverse and fast-moving environments.
Upcoming Dates
  • Oct. 5–13, 2023
    $579; gov't/nonprofit $459
    Live online

Servant Leadership Certificate

Examine the core aspects of servant leadership. Topics for the five-day program are: Servant Leadership Foundations, Personal and Organizational Challenges of Servant Leadership, Serving Customers/Clients/Citizens, Servant Leadership at the Team and Organizational Level and Connecting Servant Leadership to Community and the World.
Upcoming Dates
  • Oct. 18, 2023–Nov. 9, 2023
    $2,150; govt./nonprofit $1,650
    Live online

Leadership

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.
Upcoming Dates
  • Nov. 30, 2023–Dec. 8, 2023
    $459; $359 gov't/nonprofit
    Live online

Strengths Discovery: Leveraging Your Diverse Team

This highly interactive class will be held on two mornings separated by a week with some prework. Great workplace teams don't just happen. Leaders build them. A helpful tool for team leaders is Gallup's CliftonStrengths™. This well-researched and established assessment instrument enables individuals and groups to identify and explore 34 themes that describe the diverse talents we all have. Discover the strongest talents within yourself and your team members. Gain important insights and leverage potential that could go untapped. Use knowledge of team member strengths to assign tasks or projects, facilitate collaboration, improve decision-making, and more. Build your strategic awareness so you can leverage your team's talents and lead with authenticity and confidence.
Upcoming Dates
  • Dec. 6–13, 2023
    $479; gov't/nonprofit $379
    Live online

Mid-Level Management Certificate (MLMC)

Get a deep knowledge and effective tools that mid-level functional and technical managers need to lead within their immediate areas of responsibility and impact the success of their wider organizations. The certificate consists of seven required courses. Take up to three years to complete this certificate.
Upcoming Dates
  • Start Anytime
    Approx. $2,800–$3,500 depending on profit/non-profit status
    Online

Project Management Applied Learning Review

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.
Upcoming Dates
  • Start Anytime
    $589; gov't/nonprofit $489
    Live online
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