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Classes & certificates

Find your way forward. Whether you’re upskilling to advance your career, improve client/patient outcomes, pursuing a new passion or something in between, our flexible online, in-person and hybrid classes are designed to work with your schedule, here on the UW–Madison campus or wherever you are in the world. Use the search filters to find the class, badge or certificate that works best for you.

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Classes (34)

  • Subject area

Trauma Informed Leadership: A Guide for All Managers

Studies are revealing that a large percentage of adults nationwide suffer from abusive childhoods, PTSD, grief from loss and/or other traumatizing events. The ability of individuals to recover from trauma varies widely, and the impacts often carry over into the workplace; affecting performance and reactions to stress. Right now, employees are also dealing with a "quademic" — the combined effects of the pandemic, widening social inequality and injustice, the polarization of political discourse and the rise of global warming. As a result, the prevalence of workers experiencing genuine trauma is surging. This class will focus on what individual managers can do to recognize and respond to members of their team who are struggling. We will navigate through how to be compassionate without running afoul of employment laws or abandoning work standards and job descriptions. Participants will learn how to deal with worker trauma in ways that go beyond simple expressions of empathy while protecting confidentiality. Specific how-to approaches and what to avoid will be explored. Leaders themselves may need to recognize their own trauma and find ways to strengthen their resilience and find resources for support. The two class instructors are an expert in organizational well-being, and an employment law attorney. They will be your guides to navigate effectively in this important new area.
Upcoming Dates
  • Dec. 13–14, 2023
    $479; gov't/ nonprofit $379
    Live online
  • March 27–28, 2024
    $479; gov't/ nonprofit $379
    Live online
  • June 19–20, 2024
    Standard $479.00 Gov't/ Nonprofit $379.00
    Live online

Managing Projects Using Change Management Skills

Project management protocols don't often account for the changes in attitude and behavior that people will need to make to ensure the successful adoption of change. This workshop will focus on the integration of change management and project management processes and tools.
Upcoming Dates
  • Jan. 4–18, 2024
    $429; gov't/nonprofit $329
    Live online
  • June 12–26, 2024
    $429; gov't/nonprofit $329
    Live online

Free course preview! Leading for Racial Equity

Join us for this free webinar, which previews our online Leading for Racial Equity Certificate course coming up March 13, April 10 and May 8, 2024. If this webinar piques your interest, we hope you'll register for the full three-day course. What you'll learn Individuals who value and care about equity and justice often interact with and within systems that constrain progress. In our Leading for Racial Equity certificate, learners engage in a deep exploration of strengths, barriers, and practical tools for advancing equity and justice in organizations. This free preview webinar introduces some of these concepts, laying the groundwork for the more intensive transformational work ahead for those ready to commit to influencing change. The webinar will be led by ananda mirilli, Director of the nINA Collective, Courtney Reed Jenkins, Associate Member of the nINA Collective and program staff. Who can attend The webinar is free and open to leaders, managers and other professionals interested in learning more about this topic and registering for the Leading for Racial Equity Certificate course.
Upcoming Dates
  • Jan. 11, 2024
    Free 
    Live online

Facilitating Effective Meetings

Gain an understanding of the mechanics of managing a meeting well. Learn to develop an agenda, manage meeting dynamics, deal with disruptive behavior, keep the meeting on track, track assignments and record the decisions and actions of the group. The session includes templates and models.
Upcoming Dates
  • Jan. 17–18, 2024
    $429; Govt./Nonprofit $329
    Live online
  • June 26–27, 2024
    $429; Govt./Nonprofit $329
    Live online

A Coach Approach to Work Performance Feedback

Customizable
This specially designed class will focus on the how-tos of adopting a coaching style for giving work performance feedback. This is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away.
Upcoming Dates
  • Jan. 25, 2024–Feb. 8, 2024
    $469; $369 Gov't/nonprofit
    Live online

Conflict in the Workplace: Crafting and Adapting Your Role in Resolution

This class is three mornings, offered in a participatory live online format with brief prework and learning exercises between sessions. Conflict in the workplace is normal, even inevitable. We tend to avoid it despite the many benefits of resolving conflict effectively. Managing conflict can improve decision-making, strengthen professional relationships, increase employee retention and significantly contribute to organizational success. In this interactive workshop, you'll learn about your own conflict styles and examine the pros and cons of each as they apply to varying conflicts in the workplace. We'll review the 5 approaches to resolving conflict and how to strategize which approach best fits a situation. Learn how conflict can change from dysfunctional to a factor in growth and success. You will understand your role in working toward a resolution with others.
Upcoming Dates
  • Jan. 30, 2024–Feb. 1, 2024
    $469; gov't/nonprofit $369
    Live online

Mentoring to Foster Inclusivity, Connection, and Engagement at Work

New Course! Through intentional and strategic mentoring and sponsorship, organizations can be transformed towards greater belonging and employee engagement. This course is designed to empower mentors — and potential mentors — to create greater possibilities for those whose talents are often under-represented in formal leadership roles. Through exposure to basic research findings, storytelling and the community built within the virtual learning space, participants will learn about the fundamentals of being good mentors, receiving mentoring, and creating a culture of mentoring that supports equity and belonging.
Upcoming Dates
  • Feb. 8–15, 2024
    $459; gov't/nonprofit $359
    Live online

Project Management for Everyone

Customizable
Project Management for Everyone is designed to offer a gradual and effective introduction to core project management principles. Establish an understanding of foundational knowledge, concepts and tools related to project management. This course is ideal for individuals with little to no prior experience in project management or those seeking additional reinforcement before progressing to "Fundamentals of Project Management."
Upcoming Dates
  • Feb. 29, 2024
    $339 govt./nonprofit $239
    Live

Strategic Thinking, Planning and Organizational Transformation

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.
Upcoming Dates
  • March 6–8, 2024
    $469; Govt./Nonprofit $369
    Live online

Leading for Racial Equity Certificate: Intensive Exploration and Practical Application

To earn this certificate, participants must attend all three days. The classes are offered in a highly participatory live-online format. Whether you already serve in a leadership role or aspire to, you have an opportunity to transform your team and organization by making the commitment to racial equity. This intensive on leading for racial equity will equip learners with the knowledge base, tools, and strategies key to yielding meaningful outcomes. Learners take a deep dive into what it means to be a racially equitable organization, evaluate their own organization’s readiness and strategize on the steps needed to embark on the path of anti-racism. Moreover, learners develop a comprehensive awareness of racial equity decision tools and how to utilize them to produce equitable budget allocation, program implementation and policy determination. In addition to the engaging and highly participatory full- and small-group live online training structure, learners have the opportunity to apply an equity-focused analysis to their own ongoing work projects. This approach empowers learners to see and assess the real-world potential for actualizing efforts toward equity.
Upcoming Dates
  • March 13, 2024–May 8, 2024
    $1,020; gov't/nonprofit $780
    Live online

Fundamentals of Project Management

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.
Upcoming Dates
  • March 14–21, 2024
    $589; gov't/nonprofit $489
    Live online
  • June 13–20, 2024
    $589; gov't/nonprofit $489
    Live online

Leadership

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.
Upcoming Dates
  • March 20–22, 2024
    $459; Gov't/Nonprofit $359
    Live online

Professional Writing: Effective Workplace Communication

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.
Upcoming Dates
  • April 3–10, 2024
    $349; gov't/nonprofit $249
    Live online

Beyond the Basics of Project Management: Managing Risks, Resources, and Post Project Reviews

Advance your project management skills by diving deep into some of the critical components of managing a project. Going beyond the basics of project management creates a culture of learning, accountability, transparency, high performance and successful delivery.
Upcoming Dates
  • May 15–17, 2024
    $589; govt./nonprofit $489
    Live online

Leading at a Distance: Managing Virtual Staff and Teams

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.
Upcoming Dates
  • June 4–5, 2024
    $449; govt./nonprofit $349
    Live online

Inclusive Leadership Certificate

Subject Area: Certificates
This inclusive leadership training certificate consists of coursework designed for leaders and aspiring leaders committed to building effective and engaged teams through the recognition and encouragement of their members' individuality. The certificate consists of seven core required programs. Total class hours for the certificate are 45-50, depending on the electives chosen.
Upcoming Dates
  • Start Anytime
    The total cost for the certificate; which requires successful completion of eight classes, is approximately $2,500–$3,300 depending on the profit/nonprofit status of the learner's organization. Consult the individual class listings for exact prices.
    Live online
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