Classes & certificates

The goal of this course is to enhance your ability to serve increasingly diverse client populations and work with increasingly diverse teams. We will explore in dedicated conversations the four principles of Cultural Humility: Self-Reflection and Lifelong Learning, Client as Expert, Community as Expert and Institutional Self-Reflection, Investment + Modeling. As an individual practitioner, ensure you are providing services respectful of the person's self-ascribed identity; as a leader, address quiet quitting, turnover and enhance your culture of inclusivity and belonging. 4 Continuing Education Hours

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

Offered through UW Extended Campus, the University of Wisconsin Coding Boot Camp is a deeply engaging online full-stack web development course that gives you the knowledge and skills to build dynamic end-to-end web applications and become a full stack web developer in 24 weeks.

Advance your project management skills by diving deep into some of the critical components of managing a project. Going beyond the basics of project management creates a culture of learning, accountability, transparency, high performance and successful delivery.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

This six-hour live online course (offered over two 2.5-hour sessions plus a one-hour self-study activity) is for women and allies in human services who want to learn how to develop allyship and gender-inclusive leadership, practice self-advocacy and boundary setting, advocate for gender-fair and generally inclusive workplace culture, and create workplace policies on issues including professional development, anti-discrimination, mentoring, leave and childcare. 6 CE Hours | Zoom | Instructor: Jodi Vandenberg-Daves | Audience: Helping Professionals

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

This highly interactive class will be held on two mornings separated by a week with some prework. Great workplace teams don't just happen. Leaders build them. A helpful tool for team leaders is Gallup's CliftonStrengths™. This well-researched and established assessment instrument enables individuals and groups to identify and explore 34 themes that describe the diverse talents we all have. Discover the strongest talents within yourself and your team members. Gain important insights and leverage potential that could go untapped. Use knowledge of team member strengths to assign tasks or projects, facilitate collaboration, improve decision-making, and more. Build your strategic awareness so you can leverage your team's talents and lead with authenticity and confidence.

Handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.

Studies are revealing that a large percentage of adults nationwide suffer from abusive childhoods, PTSD, grief from loss and/or other traumatizing events. The ability of individuals to recover from trauma varies widely, and the impacts often carry over into the workplace; affecting performance and reactions to stress. Right now, employees are also dealing with a "quademic" — the combined effects of the pandemic, widening social inequality and injustice, the polarization of political discourse and the rise of global warming. As a result, the prevalence of workers experiencing genuine trauma is surging. This class will focus on what individual managers can do to recognize and respond to members of their team who are struggling. We will navigate through how to be compassionate without running afoul of employment laws or abandoning work standards and job descriptions. Participants will learn how to deal with worker trauma in ways that go beyond simple expressions of empathy while protecting confidentiality. Specific how-to approaches and what to avoid will be explored. Leaders themselves may need to recognize their own trauma and find ways to strengthen their resilience and find resources for support. The two class instructors are an expert in organizational well-being, and an employment law attorney. They will be your guides to navigate effectively in this important new area.

You will develop the skills you need to take your Spanish-to-English reading and translation skills to the next level. Benefit from all of the materials in our basic course with additional interactive exercises, 60 percent more instructor-graded translations, more advanced readings and a final capstone project tailored to your academic or professional field.

These translation exams test reading knowledge of French, German, Italian or Spanish and meet the requirements of UW–Madison graduate programs. Register at least one week prior to your chosen exam date. No refunds after registration. Honorlock will proctor these exams.

Newly revised!  In 4 months, greatly improve your professional proficiency in Spanish and gain the cultural knowledge you need to conduct business with partners in Spain and Latin America. This practical course targets the specific skills you need to communicate professionally with clients and colleagues via email, telephone and videoconferencing.

We cover essential grammar and vocabulary that are especially useful for students preparing for the French graduate-level reading knowledge exam.

You will develop the skills you need to read and accurately translate German texts to English. Using relevant scholarly texts and excerpts from modern literature, you learn the fundamentals of the German language and German-to-English translation.

This course on Italian reading and translation covers the essential grammar and vocabulary to prepare you for your Italian graduate-level translation exam or other research. When you have completed this course, you will have a solid foundation in the Italian language.

This highly interactive introduction to Motivational Interviewing (MI) provides the 'what' and 'why' behind this highly sought, evidence-based skill for helping people change and grow. In this short course, you will also build a solid foundation for understanding the 'how' of MI, practice the fundamentals, and create a plan to continue your MI skills development. MI is learned over time, with ongoing instruction, practice and feedback. As such, this session is strongly recommended as a precursor to the Building Competency in MI Certificate and/or Advancing MI Skills courses also offered by UW–Madison Division of Continuing Studies.