Classes & certificates

Three classes and an applied learning review. Gain insights and explore contemporary best practices in project management to build the knowledge, skills and confidence you need to effectively lead projects. Classes and learning review must be completed within a two-year period.

One of the most important tasks facing an organization is building a cohesive team. Learn proven techniques for effective team development and management that can help you strengthen participative management in your organization and promote long-term enthusiasm for team projects.

Handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and giving performance feedback.

This class will focus on the proactive approaches and tools for creating an EI culture that enables respectful, effective and creative collaboration even when the going gets tough. For this class, it will be assumed that participants are familiar with EI and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class. The cost is included in the class fee.

This certificate is three days, offered in a highly participatory live-online format. Transform your commitment to racial equity into anti-racist leadership. You will learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Additionally, you will gain an understanding of how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.

Learn of the recent neuroscience discoveries that reveal how our brain triggers stress and poor interpersonal reactions. Exploration and practice of multiple methods for managing your brain will greatly improve your ability to lead others in today's organizations.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.