Classes & certificates

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This 2-hour live webinar with instructor Erri Hewitt reviews topics related to clinical supervision in the provision of mental health care including defining competency, setting expectations and enhancing supervisory relationships. The course is designed for health and mental health professionals.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

This course empowers managers to support team members impacted by trauma while maintaining personal and professional boundaries. Learn to balance compassion with productivity and navigate complex situations guided by employment law. Reduce stress, boost morale, and build a stronger team.

This one-hour live webinar with instructor Erica Srinivasan targets helping professionals, funeral home directors, clergy and others. It explores disenfranchised grief, the impact of minimizing or hiding grief, and shares strategies for coping with grief in personal and professional contexts.

Achieving consensus is a critical, yet nuanced skill. This course equips you with the tools and techniques to navigate group decision-making and reach effective agreements.

This two-hour live webinar with instructor Erica Srinivasan targets helping professionals working with an aging population. It explores the grief of the person with dementia and their caregivers. You'll gain both an understanding of grief and effective strategies that are uniquely associated with dementia.

This 6-hour live webinar (offered over two days) with instructor Meghan Henderson targets social workers, therapists and other helping professionals. It discusses common etiology of suicidal behavior, as well as risk assessment, intervention, safety planning and prevention. We also review self-care.

This 20-hour blended (online and live Zoom sessions) course with instructors Laura Saunders and Melody Cole is for learners who want to strengthen their existing MI skillset. Develop strong skills and outline an implementation plan. Not sure which course is right for you? Check out our MI info page.

If you are a new or returning adult student at UW-Madison, this orientation workshop will help you become familiar with campus libraries, student resources, grants, scholarships, and more. Meet and network with other returning adult students who share their experiences and tips for success.

This practical low-intermediate course (A2.1), designed by UW-Madison for adult language learners, explores the cultural richness of the Francophone world, while growing your speaking and comprehension skills. Learn to discuss real-life situations with the imperative, near future and past tenses.

Polish your skills as you discuss the culture and history of France and the Francophone world. Refine your knowledge of tense, lexicon and register while improving your reading and listening abilities.

In this course, you will have the opportunity to practice conversational French while learning about French and Francophone cultures in an informal and relaxed group atmosphere.

Continue to learn German conversation and grammar, the history and traditions of German-speaking people, and tips for travelers as you immerse yourself in a fun and relaxed environment. Prerequisites: German 2 or instructor's consent.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

This program offers the essential skills and knowledge needed to lead a coaching culture inside of an organization. Practical and applied, this program teaches frameworks and tools leaders can adopt right away to implement a coach approach for continuous improvement, innovation, and deepened engagement among team members.

Connect and grow within your learning community as you challenge norms and dominant thinking together. Learn tools and practices that can transform your team and organization. Become an anti-racist leader and drive real equity in budgeting, programs, and policies.

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Project Management for Everyone is designed to offer a gradual and effective introduction to core project management principles. Establish an understanding of foundational knowledge, concepts and tools related to project management. This course is ideal for individuals with little to no prior experience in project management or those seeking additional reinforcement before progressing to "Fundamentals of Project Management."