Classes & certificates

The world now recognizes mental health as a critical workplace issue. WHO, ILO, and ISO have developed standards to address psychological risks. This session explores the global shift and the 3 pillars of psychological health and safety to foster innovation, resilience, and prevent burnout.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

Neurodiversity reflects the natural variation in human minds and how people interact with the world differently as a result. In the workplace, building awareness for how neurodivergence appears within it is the first step towards realizing the innovation and creativity a supported team can generate.

Managing conflict can improve decision-making and strengthen professional relationships. In this interactive course, you'll develop your self-awareness while exploring conflict styles and approaches you can use to foster productive resolutions.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Achieving consensus is a critical, yet nuanced skill. This course equips you with the tools and techniques to navigate group decision-making and reach effective agreements.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

Designed for working professionals, this hands-on course equips you with practical tools to tackle real-world challenges in both business and everyday life.

Learn how to ethically assess and strategically implement AI solutions that enhance your organization's mission. Gain practical skills in using AI tools for tasks like grant writing and impact reporting. Develop sustainable AI practices that prioritize and serve your organization's values.