Classes & certificates

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveal about best practices and tools, plus gain insights into today's diverse and fast-moving environments.

The messages we process internally often impact how we communicate with the world around us. This course helps individuals understand their inner voice, the types and forms of intrapersonal communication and the tools for successfully using this skill in personal and professional environments.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Neurodiversity reflects the natural variation in human minds and how people interact with the world differently as a result. In the workplace, building awareness for how neurodivergence appears within it is the first step towards realizing the innovation and creativity a supported team can generate.

The world now recognizes mental health as a critical workplace issue. WHO, ILO, and ISO have developed standards to address psychological risks. This session explores the global shift and the 3 pillars of psychological health and safety to foster innovation, resilience, and prevent burnout.

Managing conflict can improve decision-making and strengthen professional relationships. In this interactive course, you'll develop your self-awareness while exploring conflict styles and approaches you can use to foster productive resolutions.

This course empowers managers to support team members impacted by trauma while maintaining personal and professional boundaries. Learn to balance compassion with productivity and navigate complex situations guided by employment law. Reduce stress, boost morale and build a stronger team.

Develop a deep understanding of what it means to “serve first” as a leader and explore your relationship to this ideal. Go beyond the philosophy and learn the practices and behaviors that embody this leadership style – and how you can integrate it to your own.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.