Classes & certificates

Neurodiversity reflects the natural variation in human minds and how people interact with the world differently as a result. In the workplace, building awareness for how neurodivergence appears within it is the first step towards realizing the innovation and creativity a supported team can generate.

Managing conflict can improve decision-making and strengthen professional relationships. In this interactive course, you'll develop your self-awareness while exploring conflict styles and approaches you can use to foster productive resolutions.

We're seeing more organizations with employees who work from home, live in other states and often live in other countries. "Lead from a distance" by understanding the challenges and best practices. Build trust, navigate conflict, make decisions and conduct engaging meetings with virtual staff.

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

This course empowers managers to support team members impacted by trauma while maintaining personal and professional boundaries. Learn to balance compassion with productivity and navigate complex situations guided by employment law. Reduce stress, boost morale and build a stronger team.

Achieving consensus is a critical, yet nuanced skill. This course equips you with the tools and techniques to navigate group decision-making and reach effective agreements.

This specially designed class will focus on the how-tos of adopting a coaching style for giving work performance feedback. This is a class for leaders and managers who are ready to learn this approach and who want to understand and practice the key elements to utilize them right away.

This class is one full day, offered in a participatory live-online format with brief prework. Both men and women face challenges in reaching their goals in organizations. Being understood as intended when communicating is inherently complex because of the fundamental nature of human perception and the influence of almost any difference between sender and receiver, including gender. Drawing from academic research and the collective experience of those in the program, we will explore practical communication strategies for learners to effectively navigate today's changing and complex workplace.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

Learn how to ethically assess and strategically implement AI solutions that enhance your organization's mission. Gain practical skills in using AI tools for tasks like grant writing and impact reporting. Develop sustainable AI practices that prioritize and serve your organization's values.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

This human-centered leadership training certificate consists of coursework designed for leaders and aspiring leaders committed to developing teams that demonstrate resilience and adaptability. By focusing on individual team members' contributions, motivations and development, the human-centered leader fosters the kind of confidence and sense of well-being needed to confront change productively and prevent burnout. Registering for the Certificate from this page declares your intention to complete it and incurs no cost. To earn the certificate, learners shall register separately for, and complete, four core courses and one elective, totaling approximately 35 class hours.

Designed for working professionals, this hands-on course equips you with practical tools to tackle real-world challenges in both business and everyday life.

Learn what is necessary to create an effective and high-performing team in today's workplace. Explore the unique challenges facing teams today and the elements you'll need to nurture as a leader to overcome them.