
The Manager's Role in Work Satisfaction and Engagement
continuingstudies.wisc.edu/0837-C-LAAS See upcoming datesSummary
This class takes place on four separate days, offered in a participatory live-online format with brief prework.
The Manager's Role in Work Satisfaction and Engagement is open to anyone interested in the topic. It is also a required part of the Mid-Level Management Certificate (MLMC). Get more information on the MLMC.
There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveal about best practices and tools for day-to-day manager activities, plus gain insights from recent research focusing on today's diverse and fast-moving environments.
Overview
Learning Objectives
- Create a framework for better understanding the complex nature of work performance and dispel some of the myths about what works to impact performance.
- Identify multiple strategies managers can take to increase work motivation, engagement and performance.
- Explore tools for identifying different strategies for different individuals to build motivation.
- Increase our self-awareness of our outward behaviors and our inward thoughts so that we can identify how we may be demotivating others and creating performance barriers.
- Improve our ability to mediate team member conflict in order to preserve and strengthen team relationships as an approach to work motivation.
- Understand the importance of trust-building and explore multiple methods for building interpersonal trust.
Overview: Extra Information
Division of Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.
Earn Continuing Education Hours
By participating in this class you will earn:
Instructional Hours | 12 |
University of Wisconsin Continuing Education Units | 1.2 |