Classes & certificates

Four classes and an applied learning review. Gain insights and explore contemporary best practices in project management to build the knowledge, skills and confidence you need to effectively lead projects. Classes and learning review must be completed within a two-year period.

In this 6-hour self-paced online course learners will discover tips, techniques and tools used by successful nonprofit organizations and universities to raise money.

Get a deep knowledge and effective tools that mid-level functional and technical managers need to lead within their immediate areas of responsibility and impact the success of their wider organizations. The certificate consists of seven required courses. Take up to three years to complete this certificate.

This course is entirely online and self-paced with no live sessions with instructors. You can register and begin this course at any time. It is designed to take the average learner 3-4 hours to complete. This introductory course demystifies artificial intelligence by explaining what it is and how it works. You'll gain a fundamental understanding of Large Language Models (LLMs) and familiarize yourself with various AI tools. Learn how AI tools are commonly applied, as well as their strengths and limitations. Whether you're new to AI or looking to deepen your understanding, this course serves as a solid foundation for subsequent, more interactive coursework.

This human-centered leadership training certificate consists of coursework designed for leaders and aspiring leaders committed to developing teams that demonstrate resilience and adaptability. By focusing on individual team members' contributions, motivations and development, the human-centered leader fosters the kind of confidence and sense of well-being needed to confront change productively and prevent burnout. To earn the certificate, learners shall complete four core courses and one elective, totaling 35-38 class hours.

A key challenge for today's leaders is helping employees to understand the need for change. They must help employees discover new ways of working and embracing these new ideas. We explore strategies for communicating the need for change and building employee commitment to that change.

This class uses the DiSC® assessment to boost self-awareness and explore how personality and behavior impact our interactions. Learn to see things from different perspectives and leverage these insights to create powerful synergies in your team.

Artificial Intelligence is not a trend. It is a revolutionary development in technology for which all workplaces should be informed and prepared. This course is designed for non-technical managers and professionals seeking to understand and leverage generative AI in their operations.

Explore the science of emotions and their impact on workplace behaviors. Use evidence-based tools to discover and develop your own Emotional Intelligence (EQ) skills and the agency to navigate pressure. Use the insight you gain to influence and support the EQ of your team.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

This course focuses on providing leaders with essential tools and mindsets that prioritize human dignity, empathy, and inclusive collaboration in organizational settings.

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

Gain foundational knowledge and explore best practices in project management to build the personal knowledge, skill and confidence you need to effectively lead projects. Whether you're leading your first project or looking for strategies to ensure project success, you will benefit from this class.

Learn how to ethically assess and strategically implement AI solutions that enhance your organization's mission. Gain practical skills in using AI tools for tasks like grant writing and impact reporting. Develop sustainable AI practices that prioritize and serve your organization's values.

There are many myths about what managers can and should do to support employee work performance, satisfaction and engagement. Learn what decades of real-world management experience reveal about best practices and tools, plus gain insights into today's diverse and fast-moving environments.