University of Wisconsin-Madison

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Continuing Studies


This class is offered in a highly participatory live-online format.

Gain an understanding of the mechanics of managing a meeting well. Whether your meetings are virtual or in-person with social distancing, you will learn how to develop a focused agenda, manage meeting dynamics, deal with disruptive behavior, keep the meeting on track, track assignments and record the decisions and actions of the group. In the age of COVID-19 where everyday interactions have been transformed, this session gives you new tools for managing the dynamics of virtual meetings. The session includes templates and models to use for agenda development and meeting notes.


Desired learning outcomes:

By the end of this session, the participant should be able to:

  1. Apply a variety of meeting tools and templates to help their meeting remain focused on its work and achieve its goals.
  2. Discuss the role of the meeting leader/facilitator in guiding the work of a meeting.
  3. Describe and demonstrate methods and tools for:
    • Encouraging participation
    • Equalizing participation
    • Keeping the meeting on task
    • Managing conflict and disagreement
    • Dealing with disruptive behaviors
  4. Describe meeting consensus and demonstrate methods for both sensing and achieving consensus around important meeting decisions.
  5. Discuss the importance of periodically evaluating meeting effectiveness.

Overview: Extra Information

SHRM Recertification Provider 2021 seal

Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 6
University of Wisconsin Continuing Education Units .6

Explanation of Continuing Education Hours

Upcoming dates (1)

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Program Questions?

Contact Brittany Browning at brittany.browning@wisc.edu or 608-265-7939

Registration Questions?

Email registrations@pyle.wisc.edu or call 608-262-2451.

Continuing Studies FAQs

Meet your instructor

Jeff Russell

(MS, UW-Madison) is codirector of Russell Consulting, where he helps organizations successfully respond to the challenges of continuous change. He focuses on leadership development, strategic thinking, leading change, understanding and dealing with behavioral styles, and performance management.

What Attendees Are Saying

"Great class! The instructor did a good job of balancing learning from the "text book" with learning from each other. I will take away some key techniques to facilitate meetings more effectively."