University of Wisconsin-Madison

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Continuing Studies

Professional Writing: Effective Workplace Communication

continuingstudies.wisc.edu/0227-C-LAAS See upcoming dates


This class is offered in a highly participatory live-online format.

This workshop will help you master the writing skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar, and style proven to enhance credibility, connection and influence. You'll learn the most common credibility-damaging errors and tips for avoiding them. You'll practice applying these techniques to your own work situations. 



Desired learning outcomes

By the end of this class you will be able to:

  • Apply techniques to write more efficiently.
  • Organize your writing in order to ensure clarity.
  • Write persuasively.
  • Identify commonly misused words.
  • Explain and apply some of the hints presented for holding a reader’s attention.

Overview: Extra Information

SHRM Recertification Provider 2021 seal

Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 6
University of Wisconsin Continuing Education Units .6

Explanation of Continuing Education Hours

Upcoming dates

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Program Questions?

Contact Masha Bubela at masha.bubela@wisc.edu or 608-263-5130

Registration Questions?

Email registrations@pyle.wisc.edu or call 608-262-2451.

Continuing Studies FAQs

Meet your instructor(s)

Kyle Henderson

(MS, UW-Whitewater) leads information design and publishing at UW-Madison's DoIT Communications. He began his career as a copywriter and has more than 20 years' experience editing digital and print publications. He has a master's in communication and is an expert in writing for influence.

What Attendees Are Saying

Lots of great information, disseminated in simple, easy-to-understand concepts. The practical examples were great, and I loved noticing that actual content was incorporated as sentence examples throughout. This was just neat to see, and really drove home the practicality of the use of each concept (particularly in the grammar section)!
This was excellent! Especially the grammar review and the "three questions." Best instructor I've had in a while. Very engaging and knowledgeable.
I liked the ideas about structuring emails to grab attention of the various MBTI types — I will definitely use this in my work.
I learned a lot of great tips and tricks on grammar usage that I will be implementing, and found several "don'ts" that I was using that I will be working to correct! I also appreciated the perspective of writing for personalities and structuring emails in an order that facilitates the personalities of all potential audience types to receive and understand the information. Based on feedback I've received in my unit on my own writing, this will be of particular use to me. Thank you!

About the online version of this class:

The small group assignments were excellent... assisting us to apply the teaching in a practical way. I liked how they took time for sharing and questions.
Interesting, fun content. I really loved the format... I thought it would be challenging to do virtual learning for 6 hours but it was easy and I think all CPM courses should be offered this way.
Instructor is very knowledgeable, and he is skilled at explaining things. Also, the group break-outs were very helpful; it was good to be able to try out the things he was explaining.