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Classes & certificates

Find your way forward. Whether you’re upskilling to advance your career, improve client/patient outcomes, pursuing a new passion or something in between, our flexible online, in-person and hybrid classes are designed to work with your schedule, here on the UW–Madison campus or wherever you are in the world. Use the search filters to find the class, badge or certificate that works best for you.

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Classes (12)

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Listening for a Change: Skills for Inclusivity

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're facilitating a discussion among members of your family, workplace, or community, learn to listen with curiosity and welcome multiple perspectives.
Upcoming Dates
  • Oct. 26, 2021
    $375; gov't/nonprofit $265
    Live online
  • April 19, 2022
    $395; gov't/nonprofit $295
    Live online

Honoring Our Common Differences: Reflective Actions for Inclusivity

Inclusivity is the practice of radical hospitality, where people of diverse social and cultural groups experience uncompromising respect and dignity. Inclusive leaders value and encourage multiple perspectives. Gain insights into unconscious bias and inclusivity on individual/organizational levels.
Upcoming Dates
  • Nov. 9, 2021
    $385; gov't/nonprofit $275
    Live online
  • May 17, 2022
    $395; gov't/nonprofit $295
    Live online

Inclusive Teaching Online: Skills and Techniques for All Trainers

The larger principles of Universal Course Design will be summarized, then the major focus of the class will be techniques and tools that can be immediately applied to online format classes for creating flexible, equitable and respectful learning experiences. Gain insights and ideas from colleagues and our instructor who has over a decade of relevant experience.
Upcoming Dates
  • Nov. 19, 2021
    $285; gov't/nonprofit $195
    Live online
  • Feb. 10, 2022
    $285; gov't/nonprofit $195
    Live online

The Art of Conflict Transformation

Conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions. Discover how to increase your comfort in dealing with conflict and to build more trust and communication in relationships.
Upcoming Dates
  • Dec. 7–8, 2021
    $565; gov't/nonprofit $465
    Live online
  • June 7–8, 2022
    $585; gov't/nonprofit $475
    Live online

Bias in the Workplace

This class is offered in a highly participatory live-online format. Bias is commonly defined as prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair. During this session, we will explore the causes of bias, discuss the impacts of negative and positive bias on ourselves and others, consider our identities and how they might intersect with bias, and develop a strategy for noticing feelings associated with bias as well as a practice of naming bias and potential bias when we notice them.
Upcoming Dates
  • Feb. 16, 2022
    $395; Gov't./Non-Profit $285
    Live online

Leading for Racial Equity Part 1: Becoming an Anti-Racist Organization

Transform your commitment to racial equity into anti-racist leadership in this new two-part class. In part 1, learn the key features of an anti-racist organization, assess the readiness of your organization to move toward anti-racism and plan next steps. Open to anyone with an intermediate understanding of racial equity who is ready to impact their organization's programs, practices, policies and decisions.
Upcoming Dates
  • March 9, 2022
    $395; gov't./non-profit $285
    Live online

Facilitating By Heart Series

This five-part, 10-day series teaches team leaders, committee chairs, supervisors, and other group leaders the facilitation skills and tools to support groups in working productively and collaboratively while honoring all the voices of the group.
Upcoming Dates
  • April 12, 2022–Oct. 12, 2022
    $3,495; gov't/nonprofit $2,595 Includes lunch, extensive materials and resource book.
    In-person

Leading for Racial Equity Part 2: Policy Tools and Workforce Development

Transform your commitment to racial equity into anti-racist leadership in this new two-part class. In part 2, learn how racial equity decision tools are used to hardwire equity strategies in budget allocations, programs and policy decisions. Apply an equity-focused analysis to a current project and leave with feedback on how to leverage the project for social justice and racial equity.
Upcoming Dates
  • April 13, 2022–May 11, 2022
    $625; gov't./non-profit $495
    Live online

EI for Groups: A Leader's Toolkit for Building Emotionally Intelligent Teams

Emotional Intelligence is recognized as an important contributor to work performance and personal well-being. However today, work is increasingly team-based, so group leaders need advanced skills to build an emotionally intelligent team. This class will focus on the proactive approaches and tools for creating an EI culture that enables respectful, effective and creative collaboration even when the going gets tough. Emotionally intelligent teams are better equipped to solve problems, adapt to change, work together more effectively, and achieve greater productivity. For this class it will be assumed that participants are familiar with EI and want to lead or influence a team to become an extraordinary one. Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class – the cost is included in the class fee.
Upcoming Dates
  • April 27–28, 2022
    $465; gov't/nonprofit $355
    Live online

Intercultural Communication: Foundation for Cultural Competency

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency domestically and globally.
Upcoming Dates
  • May 18, 2022
    $475; gov't/nonprofit $365
    In-person

Servant Leadership Certificate

Examine the core aspects of servant leadership. Topics for the five day program are: Servant Leadership Foundations, Personal and Organizational Challenges of Servant Leadership, Serving Customers/Clients/Citizens, Servant Leadership at the Team and Organizational Level, and Connecting Servant Leadership to Community and the World.
Upcoming Dates
  • Not scheduled at this time. See page for program description.