CPM Instructors

Questions? Find answers to our most frequently asked questions below. If you continue to have questions, please contact us at: CPM Director Chrystyna Mursky chrystyna.mursky@wisc.edu 608-262-3830 Program Coordinator Sunshine Jansen sunshine.jansen@wisc.edu 608-262-4354

CPM Instructors

Eng Braun had a 27-year career as an economist and tax policy analyst with the Wisconsin Department of Revenue, retiring as administrator of the Division of Policy and Analysis in 2005. Teaches: Policy Analysis for Non-Analysts.

Allison Cooley is founder and CEO of Effectability, LLC. Allison’s unique approach to leadership development, performance coaching, and organization development builds key capabilities in leadership, communication, conflict management, and emotional intelligence that ultimately form positive cultures and create high performing teams.

Robbi Dreifuerst is an outreach program manager in the Leadership and Management program area and director of the Wisconsin Certified Public Manager® Program. Teaches: Management Assessment for Personal Planning & Development, Phase III Case Studies, Phase III Capstone.

Boris Frank, president of Boris Frank Associates, is a nationwide consultant on fundraising, proposal writing, and grants development. Teaches: Grantsmanship; Writing Effective Grant Proposals.

Phillip Freeburg is a local government law educator in the Local Government Center of UW-Extension, Cooperative Extension. He specializes in the powers and duties of local government bodies and officials, local government law, and open meetings and records, as well as ethics and conflicts of interest. Teaches: The Public Official in Court; Working with Councils, Boards & Commissions.

Sarah Gibson is president of Accent Learning & Consulting in Madison, a training and development firm she founded in 2004 to help companies understand the impact of workplace communication and individuals increase their credibility and effectiveness. Teaches: Strategies for Effective Communications; Communicating Across Generations; Executive Writing.

Al Guyant is president of Guyant & Associates, a training and consulting firm that specializes in human communications and services. He is a nationally recognized trainer, facilitator, media coach, and author with more than 35 years of experience. Teaches: Ethics, Values & the Public Manager; Advanced Issues in Ethics; Media Relations; Presenting Yourself to One or Many.

Bob Hanle retired in 2011 from the State Budget Office in the Wisconsin Department of Administration, after a 33-year career in state government. He currently works part-time as a policy consultant for the Department of Public Instruction. Teaches: The State Budget Process.

Kyle Henderson leads information design and publishing at UW-Madison’s DoIT Communications. He began his career as a copywriter and has more than 20 years’ experience editing digital and print publications. He has a master’s in communication and is an expert in writing for influence.

Dan Hill recently retired as a local government specialist with UW-Extension’ Local Government Center, where he specialized in leadership development, running meetings of governmental units, open government laws, parliamentary procedure, and conducting local elections. Teaches: Working with Councils, Boards & Commissions.

Mary Hoddy is a consultant with Justice and Sustainability Associates, an alternative dispute resolution and civic engagement firm. She formerly coordinated Staff Education and Training at UW-Madison’s Wisconsin Union, where she developed and facilitated programs in communication skills, coaching, management, learning styles and workshop design. Teaches: Keys for Coaching Employees.

Patrick Jackson is assistant dean for academic affairs for UW-Madison’s School of Human Ecology. His areas of expertise include student services, team development, conflict resolution, data-driven problem-solving, data analytics, human resources policies and procedures, and business acumen for private and public entities.

Jeff Karcher is the director of Risk Management for UW-Madison, and previously the director of Risk Management for UW-Stevens Point. His areas of expertise include risk management, worker’s compensation, environmental health and safety, emergency response, workforce development and facility management. Teaches: Risk Management.

Jane Kraus is a supervisor in the project and portfolio management unit at the Wisconsin Department of Transportation, where she provides support for the analysis, development, and implementation of strategic IT initiatives. She is also a Wisconsin Certified Public Manager. Teaches: Information Technology Issues in Public Management.

Bob Lavigna is director of the Institute for Public Sector Employee Engagement of CPS HR Consulting. He formerly served as assistant vice chancellor and director of human resources for the UW-Madison, administrator of merit recruitment and selection for the state of Wisconsin, and began his career in the U.S. Government Accountability Office. Teaches: Leveraging the Power of Employee Engagement in Government.

Kay Lawrence is training coordinator and employee assistance program director at the Wisconsin Department of Public Instruction. She creates and facilitates professional development in the following areas: leadership, diversity, facilitation skills, contract management and other soft skills. Teaches: Essential Time & Stress Management Techniques.

Tom Long is the former operations commander, captain, and second-in-command of the Neenah Police Department. His 29-year career includes experience at all levels of law enforcement, and his areas of expertise include public finance, budgeting, and management of law enforcement agencies. Teaches: Budgeting.

Abbie Norderhaug is the assistant state archivist at the Wisconsin Historical Society, leading a team responsible for collecting and making available state and local government records. Abbie is a two-term ARMA Madison board member.

Cheryl Oliva is the former purchasing director for the City of Milwaukee, where she designed and implemented efficiencies in the procurement process. She currently works as an independent management consultant specializing in organizational effectiveness and efficiency. Teaches: Contract Administration, Preparing RFPs & Bids.

Laura V. Page is a program director for Continuing Studies leadership and management group. Page was an independent management consultant for more than two decades and is a frequent seminar instructor and keynote speaker. Teaches: Emotional Intelligence & Resilience; Having Challenging Conversations.

Jeff Russell is co-director of Russell Consulting, where he helps organizations successfully respond to the challenges of continuous change with a focus on leadership development, strategic thinking, leading change, understanding and dealing with behavioral styles, and performance management. Teaches: Strategic Thinking, Planning & Organizational Transformation; Problem Analysis & Problem Solving; Advanced Problem Solving; Facilitating Effective Meetings; Public-Private Partnerships; Improving Public Participation; Customer Service as a Strategic Issue; Measuring Customer Satisfaction; Managing Organizational Change; Organizational Analysis & Assessment; The Art of Delegation; Designing Fearless Performance Review Systems.

Cindy Schaefer-Padilla is an accomplished organizational development and training professional in the areas of talent management, employee engagement, leadership development and mentoring, employer branding, and organizational change. Teaches: Succession Planning and Mentoring; Managing a Multigenerational Workforce.

Avrie Schott is a Lieutenant with the La Crosse Police Department. She is currently assigned to the Professional Standards/Community Services Bureau. She has been with the La Crosse Police Department for 18 years and is a Wisconsin Certified Public Manager, graduating from the law enforcement specific Wisconsin Command College.

Laura Smythe is founder and owner of Communication Connections, LLC where she works as an Organizational Culture Diagnostician. She is an experienced mediator, consultant, coach and instructor about topics including conflict management and communication skills. Teaches: Cultural Competence: Embracing the Other in All of Us.

Robert Toomey is a program director for UW-Madison’s Continuing Studies leadership and management programs. He previously served as training officer for several State of Wisconsin agencies. Teaches: Leadership, Personality Preferences: Understanding Yourself and Others through MBTI®.

Guy VanRensselaer is the former improvement specialist for the City of Madison. He has been an instructor for the Wisconsin Certified Public Manager Program for more than 25 years. He also provides consulting services to public and nonprofit organizations statewide. Teaches: Productivity & Quality Improvement; Productivity Tools; Project Management; Organizational Performance Measurement; Benchmarking; Lean Times, Lean Government; Analyzing and Presenting Your Performance Measurement Data; Phase III Case Studies.

Brad Wentlandt is the former chief of the City of Greenfield Police Department. Brad is a Wisconsin Certified Public Manager and coordinator of the Wisconsin Law Enforcement Command College. Teaches: Internal Investigations in Law Enforcement; Human Resources in Law Enforcement; Phase III Case Studies (Command College).