Classes & certificates

This class uses the DiSC® assessment to boost self-awareness and explore how personality and behavior impact our interactions. Learn to see things from different perspectives and leverage these insights to create powerful synergies in your team.

The ability to present information with impact, persuasion and clarity is important to your career trajectory. This course equips you with the skills needed to present confidently, whether formal or informal, virtual or in-person.

Explore the science of emotions and their impact on workplace behaviors. Use evidence-based tools to discover and develop your own Emotional Intelligence (EQ) skills and the agency to navigate pressure. Use the insight you gain to influence and support the EQ of your team.

Our brains are hardwired to react and protect us. Through this skills-based training, we learn to calm our fear-based survival center and activate parts of the brain that facilitate creativity, critical thinking and interpersonal connection.

This course focuses on providing leaders with essential tools and mindsets that prioritize human dignity, empathy, and inclusive collaboration in organizational settings.

Develop a deep understanding of what it means to "serve first" as a leader and explore your relationship to this ideal. Go beyond the philosophy and learn the practices and behaviors that embody this leadership style — and how you can integrate it to your own.

Master the skills necessary to communicate effectively with internal and external audiences in today's professional environment. Learn techniques of document structure, grammar and style proven to enhance credibility and influence. Learn credibility-damaging errors and tips for avoiding them.

Learn to handle difficult conversations at work and to listen and be assertive without weakening relationships. Better understand the complex nature of interpersonal communication and explore why misunderstanding is so normal. Apply the skills learned to conflict resolution and give performance feedback.

This course provides you with a deep dive into your Gallup Strengths results, giving you tools and strategies to boost collaboration and decision-making. Take this course to level up your leadership, build high-performing teams and lead with confidence.

Explore leadership characteristics and ways to strengthen your organization and support others' work. Learn about different leadership styles, public perceptions of leadership by sector and servant-leadership basics. Develop a personal leadership philosophy that contributes to your mission.

Strategic planning provides both a process and a set of outcomes that help you find answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development and ensure successful implementation.

Project Management for Everyone is designed to offer a gradual and effective introduction to core project management principles. Establish an understanding of foundational knowledge, concepts and tools related to project management. This course is ideal for individuals with little to no prior experience in project management or those seeking additional reinforcement before progressing to "Fundamentals of Project Management."

The purpose of this final step in the Project Management (PM) Certificate is to give learners an opportunity to individually discuss their personal goals for applying best practices and skills of project management, to review important aspects of managing projects, to ask questions to further their learning and to demonstrate that they have achieved at least a basic level of understanding of project management.

Psychological health and safety at work is a risk management approach to helping humans be and do their best within your organization. Join us for this course preview webinar on "Psychological Health and Safety at Work."

Get a deep knowledge and effective tools that mid-level functional and technical managers need to lead within their immediate areas of responsibility and impact the success of their wider organizations. The certificate consists of seven required courses. Take up to three years to complete this certificate.

Intentional, strategic, and constructive mentoring can be a powerful tool for building a greater sense of belonging and engagement at work. Learn the fundamentals of being a good mentor through the research and the storytelling and interactions with your learning community.

Identify behaviors, create strategies that help you manage multiple priorities and handle interruptions so you are more effective at work. Cover the myth of multitasking, how daily goals and objectives lead to success, strategies and best practices in putting out fires and doing more than one job.

Communication across cultures often breaks down due to basic cultural differences that are misunderstood and frequently invisible. We introduce you to tools that enable you to identify and understand cultural differences and lay a foundation for strong cultural competency, domestically and globally.

Designed for working professionals, this hands-on course equips you with practical tools to tackle real-world challenges in both business and everyday life.

Artificial Intelligence is not a trend. It is a revolutionary development in technology for which all workplaces should be informed and prepared. This course is designed for non-technical managers and professionals seeking to understand and leverage generative AI in their operations.