Listening for a Change: Skills for Inclusivity

Upcoming dates (1)

For registration assistance: 608-262-2451
Register by mail: printable registration form


This class is offered in a one-day, highly participatory live-online format.

Only through true listening and understanding can we hope to create communities of integrity that sustain us and elicit our best actions. Whether you're in a discussion among members of your work team, your family or any gathering, you can learn to listen with curiosity and welcome multiple perspectives.


In a highly competitive culture, many of us have learned to listen in ways that strengthen the arguments in support of our perspective. We focus on critiquing others' ideas and defending our point of view.

Dialogue shifts us from a mindset of persuading to one of learning. It invites us to engage with curiosity and openness and to discover the shared meaning living among different perspectives. Slowing down, examining assumptions, and listening deeply not only builds stronger, more trusting relationships, it supports us in doing our best thinking together and discovering more innovative solutions.

For questions, contact the program director, Laura V. Page, at laura.page@wisc.edu.

Learning objectives

This workshop will help you learn to:

  • Feel more grounded when having challenging conversations
  • Slow down and check out assumptions before they escalate into conflict
  • Move beyond positions to understand “what’s really going on”
  • Use questions of inquiry to understand multiple perspectives

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Overview: Extra Information

SHRM Recertification Provider 2022 seal

Division of Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 7
University of Wisconsin Continuing Education Units .7
American Psychological Association - Continuing Education Credit 7
Wisconsin Department of Safety and Professional Services - Substance Abuse Counselors - Continuing Education Credit Hours 7
Wisconsin Department of Safety and Professional Services - Marriage and Family Therapists - Continuing Education Credit Hours 7

Explanation of Continuing Education Hours

Upcoming dates (1)

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Program Questions?

Contact Laura V. Page at laura.page@wisc.edu or 608-890-3627

Registration Questions?

Email registrations@pyle.wisc.edu or call 608-262-2451.

Continuing Studies FAQs

Meet your instructor

Kathy Germann

(MA, The Ohio State University) has more than 35 years of experience teaching, consulting, facilitating, and coaching with more than 350 client groups across the country. She has served as an ad hoc instructor for UW-Madison for 29 years. Germann has taught on three college campuses and was an executive director in the nonprofit sector. She is known for her sense of humor and highly participatory teaching style.

What Attendees Are Saying

"Great balance of modeling, info-giving, humor, and activities. Thank you for sharing your spirit in your work".
— Valerie Walker
"The facilitators' knowledge and respect for different learning styles made the lessons lifelong for me."
— Jennifer Every
"Fantastic! A must do for anyone in a supervisory or team leader role!"
— Michelle Arrowood