Please note that this class will meet in a live virtual classroom. Registered participants will be contacted with additional information.
We always want our meetings to be productive. Sometimes we know in advance that a meeting will be a difficult. Other times they can suddenly become so, where discussions become emotionally charged and/or colleagues have starkly opposing views. It's important that these meetings are handled well to avoid creating strained relationships. You will learn how successful facilitators adapt their style to meet the needs of the group and different personalities, and explore specific techniques to draw out ideas and make decisions despite the challenges.
Note: This is a half-day class.