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Continuing Studies

Encouraging a Culture of Civility and Respect

continuingstudies.wisc.edu/0294-C-LAAS See upcoming dates


This class is offered in a highly participatory live-online format.

Disrespectful and uncivil behavior is on the rise in the workplace, costing organizations millions in lost productivity, lower quality, and employee turnover. To address this growing problem, we examine the concept of civil and respectful behavior and some of the possible reasons behind the trend. We also share strategies that organizational leaders and teams can employ to build and maintain a culture of civil and respectful behavior, and to address disrespectful or inappropriate behavior when they see it.


Desired learning outcomes

By the end of this class, participants will be able to:

  • Describe civil, respectful and inclusive workplace environments and behaviors.
  • List possible sources and costs of disrespectful and uncivil behaviors (including bullying) in their workplace, and understand the benefits of a respectful, civil workplace culture.
  • Examine their own behaviors to identify where they may be behaving in ways that are perceived to be disrespectful, bully-like, uncivil or non-inclusive.
  • Take steps to adapt organization systems and personal behaviors to establish and maintain cultures that are respectful, inclusive and productive.

Overview: Extra Information

SHRM Recertification Provider 2021 seal

Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 6
University of Wisconsin Continuing Education Units .6

Explanation of Continuing Education Hours

Upcoming dates

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Program Questions?

Contact Masha Bubela at masha.bubela@wisc.edu or 608-263-5130

Registration Questions?

Email registrations@pyle.wisc.edu or call 608-262-2451.

Continuing Studies FAQs

Meet your instructor(s)

Allison Cooley

(MEd, Univ. of Minnesota) is founder and CEO of Effectability, LLC. Allison's unique approach to leadership development, performance coaching and organization development builds key capabilities in leadership, communication, conflict management, and emotional intelligence that ultimately form positive cultures and create high performing teams.

What Attendees Are Saying

"I now want to work step by step with the materials and staff and I better understand how units and acts of self-reflection are so important."

"I learned tools to handle difficult conversations and a variety of approaches for many unique situations."

"I enjoyed the instructor—colorful, amazing, experienced!"