E.I. for Groups: A Leader's Toolkit for Building Emotionally Intelligent Teams

Emotional Intelligence is recognized as an important contributor to work performance and personal well-being. However, today, work is increasingly team-based, so group leaders need advanced skills to build an emotionally intelligent team. This class will focus on the proactive approaches and tools for creating an E.I. culture that enables respectful, effective and creative collaboration even when the going gets tough. Emotionally intelligent teams are better equipped to solve problems, adapt to change, work together more effectively and achieve greater productivity. For this class, it will be assumed that participants are familiar with E.I. and want to lead or influence a team to become an extraordinary one.

Participants will have the advantage of completing the EQi 2.0 self-assessment in advance of the class — the cost is included in the class fee.

Learning objectives:

• Learn the brain science of emotions that drive common workplace behaviors.
• Understand your own emotional intelligence skills and how they impact your relationships with others.
• Identify ways to support team members in learning to manage their own emotions and reactions to others when they encounter differences of opinion, conflict and high-stakes decisions.
• Expand your influence and credibility by developing your ability to respond skillfully as pressures increase.
• Learn how to guide your team in gaining greater empathy and understanding by creating an environment of psychological safety where people feel valued by you and their peers.
• Explore a toolkit of templates and resources to immediately apply with your team to cultivate the group's increased emotional intelligence skills.