Leadership Development
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- December 4, 2018
- Leadership, Management & Workplace Skills
- Leadership Development
- The Art of Conflict Transformation
The Art of Conflict Transformation
Summary
Conflict is something most people want to avoid, yet it’s a natural part of life. When approached with integrity, curiosity, and compassion, conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions. Discover how to increase your comfort in dealing with conflict and to build more trust and communication in relationships. Counts as an MLMC elective or CPM class.
Details
What you will learn
- How your history with conflict impacts your current responses to it
- The four basic responses to conflict
- A tool for checking out assumptions before they escalate into conflict
- How to practice being grounded and centered in the midst of conflict
- The differences between position statements and needs statements
- How to clarify and express your underlying needs
- How to use questions of inquiry to learn about others’ perspectives
- How to generate win-win solutions
Conflict is something most people want to avoid, yet it’s a natural part of life. When approached with integrity, curiosity, and compassion, conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions. Discover how to increase your comfort in dealing with conflict and to build more trust and communication in relationships. Counts as an MLMC elective or CPM class.
Details
Details
What you will learn
- How your history with conflict impacts your current responses to it
- The four basic responses to conflict
- A tool for checking out assumptions before they escalate into conflict
- How to practice being grounded and centered in the midst of conflict
- The differences between position statements and needs statements
- How to clarify and express your underlying needs
- How to use questions of inquiry to learn about others’ perspectives
- How to generate win-win solutions
Earn Credit Hours
By participating in this class you will earn:
Click here to view an explanation of credit hours
What Attendees Are Saying:
“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”
– Delaine Moe
“The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace.”
– Kim Turner
Upcoming Dates
Register by phone: 608-262-2451
Schedule
Tue-Wed, Dec 4-5, 8:30am-4:30pm
Instructor(s)
MARGARET COOK
MARGARET COOK (MSEd, Northern Illinois University) has been a trainer, educator, and community advocate on topics of diversity and inclusion since 1994 and currently is Director of Training for Ask Big Questions, a college civic dialogue program. She has designed and facilitated programs on peer education, curriculum transformation, ally development, and diversity competencies. Margie's career has been rooted in lessons of inter-cultural exchange and community empowerment learned during her service as a Peace Corps volunteer.
KATHY GERMANN
KATHY GERMANN (MA, Ohio State Univ.) has more than 30 years of experience teaching, consulting, facilitating, and coaching with more than 300 client groups across the country. She served as an ad hoc instructor for UW-Madison for 24 years. Germann also taught on three college campuses and was an executive director in the nonprofit sector. She brings a deep sense of passion and a healthy sense of humor to her work.
Fee
$465; Govt./Nonprofit $365. Lunch Included.
Location
Pyle Center
702 Langdon St.
Madison , WI
Resource(s)
Earn Credit Hours
By participating in this class you will earn:
View the explanation of credit hours
Questions?
Contact:- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Continuing Studies FAQs
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
More Leadership Development Offerings
Work Satisfaction, Performance, and Engagement
Records Management
Policy Analysis for Non-Analysts
What Attendees Are Saying:
“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”
– Delaine Moe
“The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace.”
– Kim Turner
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
MARGARET COOK
MARGARET COOK (MSEd, Northern Illinois University) has been a trainer, educator, and community advocate on topics of diversity and inclusion since 1994 and currently is Director of Training for Ask Big Questions, a college civic dialogue program. She has designed and facilitated programs on peer education, curriculum transformation, ally development, and diversity competencies. Margie's career has been rooted in lessons of inter-cultural exchange and community empowerment learned during her service as a Peace Corps volunteer.
KATHY GERMANN
KATHY GERMANN (MA, Ohio State Univ.) has more than 30 years of experience teaching, consulting, facilitating, and coaching with more than 300 client groups across the country. She served as an ad hoc instructor for UW-Madison for 24 years. Germann also taught on three college campuses and was an executive director in the nonprofit sector. She brings a deep sense of passion and a healthy sense of humor to her work.
Stay In Touch
Keep up to date about Leadership Development offerings at Continuing Studies. You'll receive upcoming announcements and information related to Leadership, Management & Workplace Skills.
Upcoming Dates
December 4-5, 2018
0831-19-LAAS
Register by phone: 608-262-2451
Schedule
Tue-Wed, Dec 4-5, 8:30am-4:30pm
Add to CalendarInstructor(s)
Fee
$465; Govt./Nonprofit $365. Lunch Included.
Location
Pyle Center
702 Langdon St.
Madison , WI
Resource(s)
Earn Credit Hours
By participating in this class you will earn:
Questions about this program?
Contact:- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
More Leadership Development Offerings
Work Satisfaction, Performance, and Engagement
Records Management
Policy Analysis for Non-Analysts
What Attendees Are Saying:
“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”
– Delaine Moe
“The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace.”
– Kim Turner
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Have Questions?
We have collected answers to common questions in our
FAQs.
You can also contact Customer Service at or
608-262-1156.
Continuing Studies FAQs
Previous Class
0831-18-LAAS
Schedule
Tue-Wed, Jun 5-6, 8:30am-4:30pm
Instructor(s)
MARGARET COOK
KATHY GERMANN
Location
Pyle Center
702 Langdon St.
Madison , WI