Diversity and Inclusion
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- All Dates
- December 8, 2020
- June 8, 2021
- Leadership, Management & Workplace Skills
- Diversity and Inclusion
- The Art of Conflict Transformation
The Art of Conflict Transformation
Summary
This class is offered in a 2-day, highly participatory live-online format.
Conflict is something most people want to avoid, yet it’s a natural part of life. When approached with integrity, curiosity, and compassion, conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions. Discover how to increase your comfort in dealing with conflict and to build more trust and communication in relationships. Counts as an MLMC elective or CPM personnel management elective.
Details
What you will learn
- How your history with conflict impacts your current responses to it
- The four basic responses to conflict
- A tool for checking out assumptions before they escalate into conflict
- How to practice being grounded and centered in the midst of conflict
- The differences between position statements and needs statements
- How to clarify and express your underlying needs
- How to use questions of inquiry to learn about others’ perspectives
- How to generate win-win solutions
This class is offered in a 2-day, highly participatory live-online format.
Conflict is something most people want to avoid, yet it’s a natural part of life. When approached with integrity, curiosity, and compassion, conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions. Discover how to increase your comfort in dealing with conflict and to build more trust and communication in relationships. Counts as an MLMC elective or CPM personnel management elective.
Details
Details
What you will learn
- How your history with conflict impacts your current responses to it
- The four basic responses to conflict
- A tool for checking out assumptions before they escalate into conflict
- How to practice being grounded and centered in the midst of conflict
- The differences between position statements and needs statements
- How to clarify and express your underlying needs
- How to use questions of inquiry to learn about others’ perspectives
- How to generate win-win solutions
Earn Credit Hours
By participating in this class you will earn:
Continuing Education Hours
12
Continuing Education Units, CEU
1.2
American Psychological Association, APA
14
National Board for Certified Counselors, NBCC
12
Wisconsin Department of Safety and Professional Services - Marriage and Family Therapists, WIDSPS-MFT
12
Wisconsin Department of Safety and Professional Services - Substance Abuse Counselors, WIDSPS-SAC
12
What Attendees Are Saying:
“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”
— Delaine Moe
“The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace.”
— Kim Turner
Upcoming Dates
All times shown are central time.
Register by phone: 608-262-2451
Register by mail: printable registration form
Schedule
Tue-Wed, Dec 8-9, 9 a.m.-4 p.m.
Instructor(s)
Fee
$565; gov't/nonprofit $455
Location
Complete online
Register by phone: 608-262-2451
Register by mail: printable registration form
Schedule
Tue-Wed, Jun 8-9, 9 a.m.-4 p.m.
Instructor(s)
Fee
$565; gov't/nonprofit $455
Location
Complete online
Earn Credit Hours
By participating in this class you will earn:
Questions?
Registration:Questions about this program:
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Accessibility Accommodations:
Please email the contact person listed above at least 2-3 weeks prior to the start of class if you require an accessibility accommodation.
What Attendees Are Saying:
“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”
— Delaine Moe
“The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace.”
— Kim Turner
KATHY GERMANN
KATHY GERMANN (MA, The Ohio State Univ.) has more than 35 years of experience teaching, consulting, facilitating, and coaching with more than 350 client groups across the country. She has served as an ad hoc instructor for UW-Madison for 28 years. Germann has taught on three college campuses and was an executive director in the nonprofit sector. She is known for her sense of humor and highly participatory teaching style.
MARGARET COOK
MARGARET COOK (MSEd, Northern Illinois Univ.) has been a trainer, educator, and community advocate on topics of diversity and inclusion since 1994. She is the director of training for Ask Big Questions, a college civic dialogue program. She has designed and facilitated programs on peer education, curriculum transformation, ally development, and diversity competencies. Margie's career has been rooted in lessons of intercultural exchange and community empowerment learned during her service as a Peace Corps volunteer.
Stay In Touch
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Upcoming Dates
All times shown are central time.
Available Online
0832-21-PDAS
Register by phone: 608-262-2451
Register by mail: printable registration form
Schedule
Tue-Wed, Dec 8-9, 9 a.m.-4 p.m.
Add to CalendarInstructor(s)
KATHY GERMANN
KATHY GERMANN (MA, The Ohio State Univ.) has more than 35 years of experience teaching, consulting, facilitating, and coaching with more than 350 client groups across the country. She has served as an ad hoc instructor for UW-Madison for 28 years. Germann has taught on three college campuses and was an executive director in the nonprofit sector. She is known for her sense of humor and highly participatory teaching style.
DENISE JESS
DENISE JESS (BS, UW-Madison) is the CEO/executive director of the Wisconsin Council of the Blind & Visually Impaired. She also operated a consulting and coaching practice that facilitated training on human relations issues. Jess taught elementary-aged children and has authored published curricula for all ages. She is deeply committed to supporting learners in creating inclusive environments.
Fee
$565; gov't/nonprofit $455
Location
Complete online
Available Online
0833-21-PDAS
Register by phone: 608-262-2451
Register by mail: printable registration form
Schedule
Tue-Wed, Jun 8-9, 9 a.m.-4 p.m.
Add to CalendarInstructor(s)
KATHY GERMANN
KATHY GERMANN (MA, The Ohio State Univ.) has more than 35 years of experience teaching, consulting, facilitating, and coaching with more than 350 client groups across the country. She has served as an ad hoc instructor for UW-Madison for 28 years. Germann has taught on three college campuses and was an executive director in the nonprofit sector. She is known for her sense of humor and highly participatory teaching style.
MARGARET COOK
MARGARET COOK (MSEd, Northern Illinois Univ.) has been a trainer, educator, and community advocate on topics of diversity and inclusion since 1994. She is the director of training for Ask Big Questions, a college civic dialogue program. She has designed and facilitated programs on peer education, curriculum transformation, ally development, and diversity competencies. Margie's career has been rooted in lessons of intercultural exchange and community empowerment learned during her service as a Peace Corps volunteer.
Fee
$565; gov't/nonprofit $455
Location
Complete online
Earn Credit Hours
By participating in this class you will earn:
Continuing Education Hours
12
Continuing Education Units, CEU
1.2
American Psychological Association, APA
14
National Board for Certified Counselors, NBCC
12
Wisconsin Department of Safety and Professional Services - Marriage and Family Therapists, WIDSPS-MFT
12
Wisconsin Department of Safety and Professional Services - Substance Abuse Counselors, WIDSPS-SAC
12
Questions?
Registration:Questions about this program:
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Accessibility Accommodations:
Please email the contact person listed above at least 2-3 weeks prior to the start of class if you require an accessibility accommodation.
What Attendees Are Saying:
“I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication.”
— Delaine Moe
“The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace.”
— Kim Turner
- Laura V. Page
- laura.page@wisc.edu
- 608-890-3627
Cancellation Policy:
Our cancellation policy varies by type of program. View our policies page for more details about cancelling a program.
Have Questions?
We have collected answers to common questions in our
FAQs.
You can also contact Customer Service at or
608-262-1156.
Continuing Studies FAQs