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The Art of Conflict Transformation

Upcoming dates (1)

For registration assistance: 608-262-2451
Register by mail: printable registration form

Summary

This class is offered in a 2-day, highly participatory live-online format.

Conflict is something most people want to avoid, yet it's a natural part of life. When approached with integrity, curiosity, and compassion, conflict can open us to new possibilities and deepen our relationships. This workshop will help you embrace both-and thinking, transforming conflict into win-win solutions and conflict resolution. Discover how to increase your comfort in dealing with conflict, crucial conversations, and to build more trust and communication in relationships.

Overview

What you will learn

  • How your history with conflict impacts your current responses to it
  • The four basic responses to conflict
  • A tool for checking out assumptions before they escalate into conflict
  • How to practice being grounded and centered in the midst of conflict
  • The differences between position statements and needs statements
  • How to clarify and express your underlying needs
  • How to use questions of inquiry to learn about others' perspectives
  • How to generate win-win solutions

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Overview: Extra Information

SHRM Recertification Provider 2022 seal

Division of Continuing Studies is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Earn Continuing Education Hours

By participating in this class you will earn:

Instructional Hours 12
University of Wisconsin Continuing Education Units 1.2
Wisconsin Department of Safety and Professional Services - Substance Abuse Counselors - Continuing Education Credit Hours 12
Wisconsin Department of Safety and Professional Services - Marriage and Family Therapists - Continuing Education Credit Hours 12

Explanation of Continuing Education Hours

Upcoming dates (1)

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Program Questions?

Contact Laura V. Page at laura.page@wisc.edu or 608-890-3627

Registration Questions?

Email registrations@pyle.wisc.edu or call 608-262-2451.

Continuing Studies FAQs

What Attendees Are Saying

"I highly recommend this workshop if you want to respond to conflict in ways that increase trust and communication."
— Delaine Moe
"The Art of Conflict Transformation training is challenging, fun, and relevant to a variety of circumstances. The training raised our expectations of how we approach conflicts in the workplace."
— Kim Turner