Productivity and Quality Improvement

This class examines productivity and quality improvement in technical and working terms. Learn about your role and your employees' roles in productivity and quality improvement, measuring productivity and quality when the product is service, and making productivity and quality improvement organization-wide and ongoing. The class focuses on the carrots (not the sticks) that can be used to involve managers and employees in productivity and quality efforts. Counts as a CPM Management Core Class

At a glance

What: Productivity and Quality Improvement

When: Last offered May 3, 2016. Check back for next offering.

Where: Pyle Center, 702 Langdon St, Madison, WI

Cost: $135

Continuing education credit: 6 hours (0.6 CEUs)

Instructor: Guy Vanrensselaer

Registration closed

For additional information, contact Sunshine Jansen: 608-262-4354

Brochure Apr-June 2016
View the full 2015-16 CPM schedule of classes
What you will learn in this class
More about the Certified Public Manager Program