Productivity and Quality Improvement

Examine productivity and quality improvement in technical and working terms. Learn about your role and your employees' roles in productivity and quality improvement, measuring productivity and quality when the product is service, and making productivity and quality improvement organization-wide and ongoing. We focus on the carrots (not the sticks) that can be used to involve managers and employees in productivity and quality efforts. Counts as a CPM Management Core Class.

At a glance

What: Productivity and Quality Improvement

When: Wed, Jan 25, 8:30am-3:15pm

Where: Pyle Center, 702 Langdon St., Madison, WI

Cost: $150

Continuing education credit: 6 hours (0.6 CEUs)

Instructor: Guy VanRensselaer

Register Online
or register by phone at
608-262-2451
Register anytime

For additional information, contact Sunshine Jansen: 608-262-4354

Brochure
What you will learn in this class
Leadership/Management/Workplace Skills website
More about the Certified Public Manager Program