Mentoring and Reverse Mentoring: Personal and Organizational Best Practices

Mentoring is much talked about and research shows that mentoring matters, but how do you develop mentors at work and avoid the obvious and not-so-obvious pitfalls? Learn best practices for developing a mentoring program in your organization and also what skills are needed to be an effective mentor. We also explore the new practice of reverse mentoring across generations; it can be much more than millennials teaching how to use the latest technology. Open enrollment and also a CPM Personnel Management Class.

At a glance

What: Mentoring and Reverse Mentoring: Personal and Organizational Best Practices

When: Wed, Jul 12, 9am-3:30pm

Where: University Research Park, MGE Innovation Center, 510 Charmany Dr., Madison, WI

Cost: $185 through Jun 12, $215 after; includes lunch

Continuing education credit: 6 hours (0.6 CEUs)

Instructor: Susan Schoenfeld

Register Online
or register by phone at
608-262-2451
Register by
7/7/2017

For additional information, contact Laura V. Page: 608-890-3627


Learning objectives

  • Examine the role and responsibilities of a mentor and how these differ from supervisor and counselor.
  • Explore research and participant experiences to delineate the keys to successful mentoring programs.
  • Discuss ethical issues such as conflicts of interest and confidentiality, plus how to create helpful guidelines.
  • Review the skill of coaching feedback and how Emotional Intelligence is needed as a critical element.
  • Explain reverse mentoring and variations, including benefits and possible drawbacks.
  • Investigate ways for mentors and mentees to build trust into their relationship.
  • Analyze how mentoring can play a role in leadership development.