Facilitating Cross-Cultural Groups and Global Teams
Today, organizations work increasingly with staff and partners who come from all corners of the world. As a result, we find ourselves facilitating meetings and teams with significant cultural differences. Learn insights, strategies, and techniques to improve your cross-cultural sensitivity and competence as a facilitator and leader in a culturally diverse context. Explore key causes of cross-cultural misunderstandings and how to overcome them. Open enrollment and also a CPM Organizational Management Class.
At a glance
What: Facilitating Cross-Cultural Groups and Global Teams
When: Thu, Jul 27, 9am-3:30pm
Where: University Research Park, MGE Innovation Center, 510 Charmany Dr., Madison, WI
Cost: $325; includes lunch and book
Continuing education credit: 6 hours (0.6 CEUs)
Instructor: Charles Dufresne
or register by phone at
For additional information, contact Laura V. Page: 608-890-3627
- Describe globalization trends and demographic shifts creating more culturally diverse organizations and working environments.
- Assess your cross-cultural competence and identify cultural biases and beliefs underlying the way you facilitate and lead meetings, workshops, and teams.
- Apply proven strategies and techniques which foster successful meetings, workshops, communication, and discussions in cross-cultural settings, including cross-cultural virtual environments.
- Identify ways to cultivate and reinforce trust in cross-cultural groups and teams.
- Anticipate and minimize adverse conflict and misunderstandings attributable to cultural differences.
- Apply tips to enhance communication with colleagues, staff or partners who are not fluent in English.
- Leverage cultural differences for optimal group brainstorming, problem solving, and cohesion.
- Use a conceptual framework to plan and design your cross-cultural meetings, workshops, & discussions.
- Develop a personal plan to continue learning and developing your cross-cultural competence.