Mid-Level Management Certificate (MLMC)

This new multi-program certificate will equip mid-level functional and technical managers with deeper knowledge and effective tools to lead within their immediate area of responsibility and impact the success of their wider organization. The certificate consists of 6 core required programs and 3 electives, each with a short written requirement. Total class days for certificate award is 12-14 depending on elective choices. For information, email Laura V. Page, Program Director, laura.page@wisc.edu»

At a glance

What: Mid-Level Management Certificate consists of six required classes and three electives, with a brief written post-class single-skill application plan for each class.

When: Introduced starting in spring of 2018, then ongoing

Where: Locations vary by individual class; all in Madison, Wisconsin

Cost: Variable by class and class length. Most classes also have standard vs. govt./nonprofit* rates. *This rate is available to nonprofit and public-sector organizations, government agencies, and nonprofit educational institutions. For questions about eligibility, please contact the program director.

Continuing education credit: CEUs for the total certificate range from 7.0 to 7.8 depending upon electives chosen

For additional information: Contact Laura V. Page, laura.page@wisc.edu, 608-890-3627


Overview

The purpose of the certificate is to give new, existing, and potential managers deeper knowledge and effective skills to lead themselves and others, and to increase the positive impact they have on their organizations. The certificate emphasizes understanding human performance at work, applying best-practice tools for increasing productivity, and strategically managing relationships both up and down organizational structures in today’s fast-paced and diverse environments.

Benefits and Learning Outcomes

Professionals take on management responsibilities sometimes gradually and sometimes suddenly through promotion, job change, or even entrepreneurial initiatives. Management is a complex undertaking and best practices are evolving. Common sense and intuition are not enough to ensure that effective strategies are employed, and occasionally managers need to unlearn what they may believe about what works.

Individuals who complete the certificate benefit from multiple learning objectives in each of the classes, and also from the expertise of instructors with real-world experience. Additionally, certificate completion demonstrates commitment to learning and knowledge of real-world management tools. The wide range of class participants helps build professional networks and stimulates new thinking.

Organizations directly benefit from the increase in their managers’ operational effectiveness and the resulting increase in staff engagement. Every employee deserves to work for a good manager. In addition, good managers become powerful models who help others learn. Research reveals that middle managers are generally more diverse than senior managers, and therefore are often the source of innovative strategic input. Because they are closer to operations, customers, and frontline employees, they can also better see what problems need to be solved and implement productivity improvements. Investing in middle managers can have very significant organization-wide returns.

Who Should Attend

The MLMC is designed to expand the knowledge and skills of any manager with supervisory responsibilities who also reports up to another level within the organization’s structure. Both functional and technical managers who are new, who are experienced, or who aspire to a management position within any type of professional organization will benefit.

Summary of Requirements

The certificate requires completing a series of six core required classes plus three electives and writing a brief application plan for at least one skill covered in each class. The skill application plans, one to two typed pages for each class, are reviewed by the UW certificate program director on a pass/fail basis, with a three-month opportunity for resubmission. Multiple samples of on-target plans are sent to enrollees. One of the required classes, Management Assessment, requires pre-class completion of four self-assessment instruments that typically take about one hour to complete.

All the classes are face-to-face for one or two days, with a total of 12–14 days required to earn the certificate. Classes must be completed within three years from the start of the first class in order to earn the certificate. Classes are held on or near the UW-Madison campus. Attendees are a mix of registrants working on the certificate and those choosing the specific subject area for professional or personal development.

Registrants earn official Continuing Education Credits (CEUs) for each class; 0.1 credit for each class hour. The total CEUs for the certificate range from 7.0 to 7.8 depending on electives chosen, representing 70–78 instructional hours.

How to Start

Email or call the MLMC program director, Laura V. Page, at laura.page@wisc.edu, 608-890-3627, to initiate work on the Mid-Level Management Certificate and receive help in choosing your first course. Your progress will be tracked in a special database within the UW-Madison Division of Continuing Studies.

Additional Details

The certificate is open to anyone who has interest in the subject areas. There are no formal requirements or eligibility limits for the certificate other than proficiency in English. In general, learners are supported by their organizations to engage in the series, so if language proficiency is not strong, your organization may be able to assist.

The Mid-Level Management Certificate (MLMC) and certification by the Wisconsin Certified Public Manager® Program (CPM) cannot both be earned by the same individual. Call either of the program directors for counsel regarding which is the better choice for you if you are not certain. The CPM program director is Robbi Dreifuerst at robbi.dreifuerst@wisc.edu or 608-262-3830.

Individuals who have already completed one or more of the required or elective classes needed for the certificate but were not registered as working on the MLMC at the time may request credit toward the certificate. Individuals must initiate the request. Only classes that were completed up to two years prior to the request, and where the brief skill application plan is submitted for each class, will be counted. Contact the MLMC program director to discuss.

The certificate’s classes are not transferable to for-credit courses at UW-Madison or other UW for-credit programs.

Credit for attendance at similar classes offered by institutions outside of the Division of Continuing Studies are not transferable to the MLMC. Any request for exceptions to this policy must be made directly to the MLMC program director.

Because certificate classes are only one or two days (with the exception of one elective choice), missed days must be made up. Classes within the certificate are offered once or twice annually, so makeup dates can be reasonably scheduled.

Completion/Award Requests

Once learners have completed what they believe are all the requirements, they should notify the MLMC program director. University records will be reviewed. After verification, official records will indicate successful completion and an official statement letter and framed printed certificate will be sent or delivered to the recipient. If at all possible, celebratory acknowledgement will be arranged during the learner’s final class.

Estimated Costs

Each class is priced individually. Payment is generally made at the time of registration, class by class. However, organizations can be invoiced if requested. Class prices are subject to change without notice other than in official class listings and promotions.

The total cost for certificate completion in 2018 is approximately $2,400-$3,200, depending on electives chosen and on the profit/nonprofit status of the learner’s organization paying for the fees. Many of the classes in the certificate have standard prices and govt./nonprofit prices that are somewhat lower. Consult the individual class listings for exact prices.

Generally cancellation of a registration without sending a substitute learner carries a $25 administrative fee. Cancellation less than three business days before the start of the class or non-attendance requires full payment. See individual class listings for exact cancellation fees. There is no additional “graduation” or “final” fee added when the certificate is completed.

List of Required and Elective Classes

Core Programs (Six Required)

  • Leadership
  • Management Assessment for Personal Planning and Development
  • Managing Your Brain for Managers: The Neuroscience of Leading Self and Others
  • Communication Skills for Challenging Conversations
  • The Manager’s Role in Work Satisfaction, Performance, and Engagement
  • Essential Insights for Working With the HR Function

Elective Programs (Choose Three)

  • Building Effective Teams
  • Business Acumen: Strategy, Metrics and Other Success Drivers
  • Essential Time and Stress Management Techniques
  • Leading and Managing From the Middle
  • Managing Organizational Change
  • Productivity and Quality Improvement
  • Listening for a Change: Skills for Dialogue OR The Art of Conflict Transformation
  • Honoring Our Common Differences: Leadership for Inclusivity OR Facilitating Cross-Cultural Groups and Global Teams
  • Workplace Negotiation Skills for Problem Solving and Everyday Issues OR Workplace Negotiation Skills–Special Women’s Section
  • The Joy of Meetings: Recipes for Success OR Problem Analysis and Problem Solving OR Team Leadership and Facilitation Skills (counts as two)